3 responses to “Simplifying Access with SSO: Classlink and Clever”

  1. Alan Lam

    Hey Nicole,

    I wholeheartedly agree with the need of a Single-Sign On (SSO) function for students to access and navigate through the interweaving complexities of different programs, apps, and logins to the ever increasing number of digital choices. What I found though, is that these apps fall secondary to already built-in functionalities that exist in current devices, such as cellphones that have password saving functions, like Samsung Password Manager, or Apple ID, in contrast to the ever-popular Google password managing functions when using Chrome.

    I think SSO tools definitely have a place in education and I would personally be more focused on the policies used to guide the appropriate implementation of it, to protect student data and privacy. Otherwise, your analysis looks like you made a very wise choice for your district needs!


    ( 0 upvotes and 0 downvotes )
  2. Nicole Magne

    Hi Kirsten – I think we all know the pain of your experience. We also struggled with how we would support the ongoing needs of 15,000 users who will likely forget passwords, etc. This factored into our decision to use Classlink because we could implement a self-service password reset for teachers (using either mobile or security questions) and simplified password reset control by teachers for students. So, if a student needs a password reset – the teacher can easily change it. We also rolled out an imaged-based multi-factor authentication for students, where they select a familiar image to authenticate. In combination with Quickcards for login for younger students, we saw success by placing the password management into the hands of the schools and teachers. This reduced the need to contact our central Help desk services and helped alleviate frustration.
    Many teachers used iPads as their primary method of login. Having a Quickcard (QR) for the students seemed to be the preferred method, and teachers also had control over printing/cancelling these cards. Great question – there is this struggle between the needs of the classroom (easy access and login) and security (needs for MFA and secure process and data protection). I’m not sure what the solution is, but my guess in s schools will be even more integration between device authentication (Windows Login) and access to personalized digital learning environments through SSO
    .


    ( 1 upvotes and 0 downvotes )
  3. Kirsten

    Nicole,
    I am notorious for forgetting passwords and requesting multiple resets from various services and Apps. When my online and offline places of employment began using SSO logins, it was both a blessing and a curse. Gone were the days of needing to remember multiple passwords, but now my mobile phone was involved in the process so if I forgot that device at home (which happens!), I am locked out of my work tasks and social engagements for the day. Yes, IT department superheros couls probably save me. Also, there are preset security questions and photo recognition tests to pass, but short of digital implants like Neuralink to scan ourselves into The Cloud, what might be the next disruptive technology to impact both security and access measures?


    ( 0 upvotes and 0 downvotes )

Leave a Reply

You must be logged in to post a comment.