Leonora’s email about upcoming changes in DocDel policy:
Starting Sep. 4, we’ll be changing our document delivery pricing model so that campus-to-campus delivery becomes free, for both books and articles, for our core users.
This is a change from the current model where branch-to-branch book document deliveries are free on the Point Grey campus. The current model (offered as a pilot) is no longer sustainable due to significant and growing workload involved. We’ve also had continuing requests from users at Robson Square and the hospitals for free article delivery from Point Grey. We’re eliminating the non-pickup fee as part of this change.
A link alerting users to the new policy will go onto the doc del order page next week.
See: http://www.library.ubc.ca/rss/docdel/fee_policies.html (page still under revision)
As always if you have any questions or comments, feel free to contact
me, David Winter, Liz Whittam or Katherine Hill.
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