A few students have been coming to the desk indicating that their print jobs from web-ct were delayed (by about 10 minutes or more) or not showing up at all at the print station. A good work-around for this problem is to show students how to save files from web-ct to their work station so that they can print from the desktop or from “my documents.” The print jobs showed up immediately when we printed directly from the work station.
When saving the documents from web-ct, it’s important to make sure you are not just saving empty HTML files. Be sure to check the file type as you’re saving to be certain that it is a Word, .pdf, or other file type that will actually display the information or document that the student wants to print.
– Shannon
September 15th, 2007 by Susan Atkey | No Comments »
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