From Paul LeSack:
Hi everyone,
Yvonne from Systems was here and she and I attempted to duplicate the problems found by students. While we did eventually manage to do so, we could only do so sporadically. The problems may be confined to a specific version of a workstation, or they may be caused by vista itself. As they say, more data are needed.
If the problem occurs again, we should endeavour to get the following information 1. The address of the workstation 2. A screenshot of the problem 3. A screenshot of the Java error log (or, better, a complete copy/paste)
Number 1. is straightforward.
Number 2 requires that a) the workstation has not crashed, plus the following
a) Press CTRL-PrtSc
b) Open up Windows Paint
c) Paste from clipboard
d) Save the image
e) e-mail as an attachment to Systems or, failing that, me.
Number 3 is more problematic
a) When problem occurs, right click on the coffee cup in the task bar (Java)
b) Select Console
c) Select all the text in the console box and e-mail to Systems
If the computer freezes at any point, a quick photograph with a cell-phone digital camera would probably work too.
Also, you can feel free to call me to perform these steps if I am around.
Paul
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- Books like sapphires : from The Library of Congress Judaica Collection / Ann Brener ; foreword by Martin J. Gross.
- Temples of knowledge : art & science / texts by Alberto Manguel, António Filipe Pimentel, Stefano Salis; photographs, Massimo Listri.
- Jewish languages and book culture / edited by Judith Olszowy-Schlanger & César Merchán-Hamann.
- The book-makers : a history of the book in eighteen lives / Adam Smyth.
- Ductus : an online course in paleography / course, Bernard J. Muir ; software and graphics, Nick Kennedy ; video and ms images, Graeme Smith.
