This is a stupid question, but here goes- to look at e-books in the UBC catalogue from Books24-7, do patrons need to go through the free registration process (to create a log-on and password)? Rather than using the library barcode and pin? From looking at the FAQs, it seems (obviously) so. I had a confused patron call about it this afternoon, and unfortunately, I didn’t check the FAQs in time. So he’ll probably call back on Monday and ask how to get access to those resources all over again. Hmmph.
But at least I’ll know for next time.
-Christina H
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Hi Christina,
Not a silly question at all! Unfortunately, patrons DO need to go through the individual registration process to get access to Books24x7 eBooks, even if they are on campus or accessing at home thru VPN. Also, they need to use a UBC email.
We do get a lot of calls with this question as this is the only database that requires a separate login to access the content. Sigh.