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Social Media for Info Pros

On Blogging and Being A Wannabe Blogger

“Blogging requires an embrace of hazards, a willingness to fall off the trapeze rather than fail to make the leap” ~ Andrew Sullivan

My first blogging experiences happened when I was a high school student back in the late 1990’s. This was before Facebook, MySpace, or LiveJournal, before cellphones became as commonplace as lunch pails, when AOL still ruled the web and high speed broadband was a luxury that most could not afford. I know that I’m making myself sound old and sage-like when it comes to social media, but todays online technologies are deeply steeped in generational rhetorics and, quite frankly, I believe that each of us has used and encountered social media technologies at different points in our lives, with different levels of importance, with different affects, different uses, different commitments, and different concerns.

Part of my short trek into nostalgia-land is to bring attention to some of the similarities and differences between, for example, the earlier days of blogging and blogging today. Early proto-blogging platforms like OpenDiary and LiveJournal paved the way for the commonplace blogging platforms, Blogger and WordPress. Back then blogging was much more personal and akin to maintaining a diary (as many of you may be familiar with from first hand experience). There was a greater degree of anonymity and there was less of a journalistic or magazine readership feel compared to the professional bloggers of today.

I have, as I’m sure you would imagine, grown a great deal from my early teenage years and usage of social media. I dropped the OpenDiary account by the time I graduated high school, and since then had made various half hearted attempts at blogging. I tried blogging/journaling about my personal thoughts and reflections, and quickly deleted the account. I tried blogging about food, literature, or pop culture but felt like I was trying to be too much like a journalist interested in gaining a particular niche readership. All of these attempts never really got past one or two posts.

To a certain extent, my trepidations around blogging also had to do with concerns about my own personal style and tone. I tend to write and speak in a somewhat analytic and academic tone. This might be because I spent the majority of my early twenties in philosophy and rhetoric courses, or it might be because I idolized, worshiped, and modelled myself after Janeane Garofalo in my formative years, either way I’ve worried from time-to-time that my tone can be a bit initially intimidating. In actuality, and this might come as a surprise to acquaintances, I’m a bit of an introvert and am not always as sure of my thoughts, opinions, and writing as I seem.

As a formative information professional, I feel that there is another call for blogging: to maintain professional interests, contacts with colleagues, and provide a central medium or archive of your opinions and well informed critical reflections on issues, topics, and events that are pertinent to your field. I’ve become much more interested in blogging and managing my social media networks toward these professional goals. However, balancing the management of these information productions and flows can be time consuming and difficult along side a full-time course load.

All my wannabe blogger ambitions aside, I do think that the medium of blogging has had a rather interesting relationship to both print media and other forms of social media. Andrew Sullivan‘s 2008 article, Why I Blog, offers some interesting insights on the positionality of bloggers and blogging (not to mention very quotable prose). At one point he discusses the personal origins and nature of blogging:

“What endures is a human brand…It stems, I think, from the conversational style that blogging rewards. What you want in a conversationalist is as much character as authority. And if you think of blogging as more like talk radio or cable news than opinion magazines or daily newspapers, then this personalized emphasis is less surprising. People have a voice for radio and a face for television. For blogging, they have a sensibility.”

I find it intriguing that he relates bloggers more to radio or television personalities rather than op ed writers or journalists. I agree that there is much more of a conversational tone and expectation to blogging, that is somewhat present in radio, but I feel that it is far less present in the more broadcast based medium of television. What I find most intriguing about his description of blogging, is how he relates the tone and style of writing to the medium:

“Reading at a monitor, at a desk, or on an iPhone provokes a querulous, impatient, distracted attitude, a demand for instant, usable information, that is simply not conducive to opening a novel or a favorite magazine on the couch. Reading on paper evokes a more relaxed and meditative response. The message dictates the medium. And each medium has its place—as long as one is not mistaken for the other.”

Each medium has it’s place, and the message dictates the medium. Having been repeatedly reintroduced to Marshall Mcluhan‘s ideas, primarily with The Medium is the Massage, I found this section to be particularly thought provoking. I believe that Sullivan is saying, that even though the medium affects the reader, the nature of the message dictates the appropriate medium. Blogging works best for up-to-date immediate reactions, interpretations, and opinions on an event or article, that can satiate an immediate desire for information. However, you would not look for this sort of content in a novel or academic journal.

However, despite the immediacy with which he describes blogging, I do think that blogging’s sensibility has become remolded or repositioned since the widespread use of Twitter. This blog post by Joe Manna places Twitter among terms such as instant gratification, accountability, and conversation, whereas blogging is described as verbosefulfilling, longer, and more detailed. I’ve come across this sort of comparison before, and I think it’s important to keep in mind the relationships between various social media, as well as between print and “new media.”

I’d like to end (this rather long post) with a few more quotes on blogging by Sullivan:

“[A blogger] is—more than any writer of the past—a node among other nodes, connected but unfinished without the links and the comments and the track-backs that make the blogosphere, at its best, a conversation, rather than a production.”

“To blog is therefore to let go of your writing in a way, to hold it at arm’s length, open it to scrutiny, allow it to float in the ether for a while, and to let others…pivot you toward relative truth.”

“[A blogger] can provoke discussion or take a position, even passionately, but [she] also must create an atmosphere in which others want to participate.”

 

Categories
Info Tech

Web 2.0 Technologies in California Public Libraries

The status of libraries in California has been pretty grim over the last decade. Budget cuts, the rising recession and unemployment rate have had a tremendous impact on state, county, and city libraries in California. A recent article in Education-Portal.com, “Libraries in Crisis: What Budget Cuts Mean for CA Libraries” by Meghan Driscoll summarizes that “Since the early 2000s, over 75% of funds for the programs listed above have been eliminated. This latest round of cuts will mean yet another loss of library staff, a potentially deep reduction in library hours and limited availability of books and other materials.” According to a Library Journal article by Michael Kelley the budget cuts will lead to a collapse of a 30-year-old resource-sharing network, such as interlibrary loan services. Whether or not such decisions constitute a “shock and awe” budgetary approach, the goal of which “is to inspire middle class voters to come out in June to vote for a revenue-raising ballot proposal,” as Driscoll states, is ultimately beside the point. What does matter is how California’s libraries will be able to maintain certain levels of services.

Some of you may recall an earlier 2004 California public library crisis, the closure of the Salinas public libraries. Here is an American Library article by Pamela A. Goodes and an ALA 2004 press release that presents a refresher. Lots of changes have happened to the Salinas Public Libraries since 2005. With the help from private contributions and the passage of a local tax measure, the library now features a Digital Arts Lab (as of 2007), a Bookmobile (as of 2009), as well as a new and improved web interface. Whether or not the state of California will rally to the aid of libraries, schools, and universities, is a discussion that is beyond the scope of this entry. However, as a former Californian, I find the issue of what sorts of services are available or provided through local libraries to be of particular interest.

Let’s take a comparative look at a few libraries that feature Web 2.0 services: the San Francisco Public Library, the San Jose Public Library, and  the Los Angeles Public Library. Here are some screen shots of their homepages:

 

San Francisco Public Library : Homepage
San Francisco Public Library : Homepage
The circles represent the dispersed access points for various Web 2.0 services: mobile services, social networking and microblogging services, and e-library services (which include podcasting, vodcasting, as well as eBooks, eAudiobooks, and eMusic).
Los Angeles Public Library : Homepage
Los Angeles Public Library : Homepage

Access points to mobile services and e-Media, such as LAPL podcasts and vodcasts. It’s interesting to note that social media applications are not accessible anywhere on the main page.

San Jose Public Library : Homepage
San Jose Public Library : Homepage

All Web 2.0 applications are accessible from the icons at the bottom of the page. Out of the three public libraries, this interface features the best and most straight forward access points.

Here is a comparative breakdown of the different services that each public library offers:

San Francisco Public Library Los Angeles Public Library San Jose Public Library
RSS feeds RSS feeds RSS feeds
IM service IM service IM service
Mobile interface Mobile search application Mobile search application
Podcasts Podcasts Podcasts
Vodcasts Vodcasts Vodcasts
Blogs Blogs
Facebook Facebook
Twitter Twitter
Delicious Flickr
LibraryThing
GoodReads

Couple of contrasting points worth mentioning. One point is the surprising lack of social media software utilized at the Los Angeles Public Library. Out of all Web 2.0 features offered, the mobile search application was the most prominent and easiest to find, with podcasts and vodcasts following second. RSS feeds could only be found after a thorough website search. The San Jose Public Library on the other hand had RSS feeds for practically everything, and nearly all Web 2.0 services are accessible from the Get Updates page. Additionally, between the three library sites, the San Francisco Public Library utilized more social bookmarking tools geared for reader advisory services. A last point of interest, is the technology service focus of the San Jose Public Library, exemplified by the device format listing on the FAQs About Digital Content page:

 

Device/Format Chart for Digital Content
Device/Format Chart for Digital Content

 

Let’s take a closer look at podcasts and vodcasts, since all three libraries utilizes these services. The SFPL offers very limited podcasting in comparison to the SJPL and the LAPL. SFPL podcasting spans from 2007-2009, featuring local readings, spoken word, discussions, and performances. SJPL podcasts span from 2010-2011 and are mainly composed of poetry readings and staff pick recommendations. The LAPL features three different podcast programs, Children’s podcasts from 2008-2009, interviews and talks on Richard Neutra the architect, and the ALOUD at Central Library speaker series. The ALOUD series has been a part of the LAPL since 1993 and features “leading figures in the worlds of literature, the arts and ideas. These dynamic programs are designed to contribute to an informed, engaged, and democratic community and to foster life-long learning in a welcoming environment. The great majority of ALOUD programs are presented free of charge to the people of Los Angeles” (from ALOUD at Fora.tv). Between the three libraries, the LAPL offers a strong variety of podcast topics, spanning over a 10+ year period. The utilization of vodcasts also offer an interesting comparison. The SFPL, again seems to offer surprisingly little in terms of diverse topics and readings. SJPL, on the other hand, has a wide variety of vodcasts centered on community events, story times, staff picks, library tours, and overall community participation all featured on the library’s blip.tv channel. Again, the LAPL’s vodcasting exclusively features ALOUD talks, lectures, and discussions.

The use of podcasting and vodcasting offers an interesting snapshot of how each library frames their services. The lack of user-centered social media services at the LAPL and the overall top-down podcast and vodcast programing, frames the LAPL as a kind of cultural mecca. The SJPL on the other hand, utilizes vodcasting as an archival and broadcasting tool for community events and participation, offering a very clear picture of the kind of communities these libraries serve. The SFPL seems to be situated somewhere in-between, offering some forms of top-down programming but with some awareness of the importance of having some user-centered services, albeit with inconsistent application. However, it is important to keep in mind that these differences may have more to do with funding and budgetary constraints, rather than mere variations in community or user orientation.

Between these three libraries, I would probably be more inclined to use the SJPL vodcasting services if I were a new local patron wanting to get a sense of my local community, and the LAPL podcasting and vodcasting for cultural enrichment. For SFPL, I might be inclined to utilize their social media applications for reader advisory purposes, but I would be less drawn to their limited podcast and vodcast programming. I do think that the SFPL and LAPL could learn from SJPL website interface, user-centered focus, and overall usability regarding Web 2.0 applications and I think that the SFPL would benefit from re-evaluating their social media strategies, goals and purposes in support of local communities, local writers and authors, or local issues within California generally.

…and on that note, I’d like to end with a reference to a SFPL video talk with Stacy Alderich, California’s State Librarian, and her discussion of the California budget crisis and where libraries are heading. What I find particularly interesting is her focus on technology trends rather than on the overall statewide trend of slashing funding for public services and the plateaued unemployment rate. Again, it does seem as though California has been facing larger structural issues that go beyond the question of “How can we offer the same level of services for less?”

OK, I’m off of my soap box.

 

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