epically bloggacious.
 

Reflection on the Marketing Plan Assignment

3, 2. 1, ACTION! Upon completion of the last part of the Marketing Plan Assignment, I feel like I’ve gained a variety of valuable knowledge and experience. Unlike other team projects I’ve encountered in the past, this one was not a typical run-of-the-mill in class presentation but a three part assignment ending with a creative 7 minute video creation. I enjoyed making a video to present our ideas instead of a presentation because it allowed me to be more creative, and it gave me the chance to work with my group to perfect our performance. Personally, my favourite part was experimenting with different ways capture the best film, and learning how to put together and edit footages to make an extraordinary final video.

Working with my group on making a video project was not easy, as none of us had any previous video making experience. Coming up with an entertaining idea to showcase our analysis and recommendations for our target company while staying within the 7 minute time limit was difficult. Many ideas were composed and scrapped. Even after we settled on an idea, the filming of it turned out to be infeasible. Filming was a challenge in itself as our source of natural lighting has become limited due to seasonal changes. Needless to say, there were many challenges our group had to overcome, but in the end with all our efforts combined, we pulled through.

I hope my peers and professor will enjoy our video project. I’m very excited to watch some of theirs and give them feedback. I believe peer feedback is a great way to see what I am doing that is working and what is not, allowing me to learn from my mistakes. It definitely also encouraged us to work harder as a team.

All in all, I really enjoyed this unique Marketing Plan Assignment. The experience of working with my team to create, film and stitch together a video was very special. From this I took away new found leadership, people, and technological skills. Aaaannnndd CUT! 😀

 

 

 


RE: Toby Kwan’s Blog Post “It’s Black Friday Friday Friday”

The title of Toby Kwan’s blog post “It’s Black Friday Friday Friday” is very suiting to the current issue I find is most prominent in the Black Friday promotion commotion. Black Friday is no longer just a one day event, rather, in attempt to cash in on Black Friday sales, stores are now extending Black Friday to three, four, or even five days long. While Toby argues that Black Friday is “not so much an event as a product in itself,” promoting the right message, to the right people, through the right media, I believe that with the recent Black Friday trends, the right message to the right people part of the promotional mix has become ambiguous.

Black Friday commercials invaded local radio stations a few days before the event. Listening to various stores advertise their three, four, or five day Black Friday sales as I drove home from marketing class, it dawned on me that while Black Friday has always been a successful promotional campaign, many store’s advertisements are becoming noise because of the lack of uniformity in its design. True, extending the sales is profitable and beneficial in helping consumers who are adverse to big crowds and long line ups, but when one store has a three day sale, while another has a four day sale, and another only has a one day sale… it just becomes a jumble of confusion in consumers’ minds.

 

 

Thus I propose the idea of a unified one day Black Friday event, with the option for stores to extend it to a three day event. Either one or three. Not only does this decrease the confusion, but it also cuts down the noise in the communication channels so that consumers will be better able to decode what sales each store actually has to offer. The question will be simple: Is this store offering sales on Black Friday, or Black Friday Friday Friday?

 

 

Visit Toby Kwan’s Blog at https://blogs.ubc.ca/tobykwan/

 


RE: Emma Livingston’s Blog Post “Do Seniors Process Information Differently?”

Each generation has different ways they absorb information to make decisions in their lives. Seniors nowadays aren’t the most internet savvy, however more and more are learning. Emma Livingston’s blog, “Do Seniors Process Information Differently?” mentions seniors “are less likely to make decisions based on factual analysis and research first,” and are more likely to respond to emotional factors. Thus, she proposes firms should do some research and appeal to the senior market using “enthusiastic lead users to act as advocates.”

A good example I found to add on to Emma’s point was the “Airport” commercial for Oceanic Cable using Betty White and the cast of “Hot in Cleveland.” Oceanic Cable is using Betty White to appeal to the senior market. When seniors see this commercial, they might recognize Betty White, a famous senior comedian, thus creating a link between the Oceanic Cable brand and the senior market. This is because when seniors see someone they know supporting a brand, they will automatically be more inclined to choose this brand amongst all competitors due to the emotional tie that is created by the advocate. Seniors will feel more trust towards this product and be more likely to purchase it.

Seniors are a tough market to reach because they often do not follow current trends. Commercials are a great way to reach the senior market because they tend to have more time to sit down and watch TV compared to younger people nowadays whose lives depend on high speed internet and wifi connection.

Click picture to view video

 


The Monster Within Monster

Negative associations are often found with energy drinks. Common words used to describe energy drinks include “unhealthy,” “unnatural,” “sugary,” and even “toxic.” As if energy drinks did not already have a bad rep, a dead mouse was found at the bottom of one man’s Monster Energy Drink can in Washington. He has filed a lawsuit and has the lab work to prove that the mouse was indeed there in the can before he had opened the drink. Monster refuses to believe him and has “declined a comment on the lawsuit”. While Monster may escape this lawsuit, can it escape the damage of the bad publicity this news story has done on its consumer trust, loyalty and reputation?

 

 

No. It is likely that current consumers and potential buyers who see this story will be permanently disturbed. Personally, after viewing this newscast I am not only permanently turned off by the Monster brand, but by all energy drinks. Perhaps even all canned drinks, and that is just from viewing a video. I cannot imagine what it is like for the man who actually felt the debris from the dead mouth in his mouth.

It is devastating for Monster to have dead mice associated with its brand. Wherever this dead mouse came from, Monster Energy Drink will need to step up in its quality control, as well as making a guarantee to its consumers an incident like this will not happen again. In the marketing mix, its product is the problem. It may be a good idea for Monster to start packaging its products in visible cans or bottles. That way, it can slowly market its product to be trusted by the now disbelieving consumers.

 

 

 

To watch the news video:

If You Still Drink Monster, Get Ready To Never Want Another

http://www.realfarmacy.com/if-you-still-drink-monster-get-ready-to-never-want-another/


Touch and Purchase?

Sustainability is a growing social trend and it seems companies are trying harder than ever to give its brand a green makeover by creating biodegradable, renewable, and organic products. Consumers are feeling the ethical need to make a switch, however they are still unwilling to pay more and take on risks for the new environmentally friendly products. Are ethical claims from those companies really going to change the consumers mind?

Seventh Generation biodegradable dish soap

 

Would you choose to use a average dish soap or a natural biodegradable dish soap?

According to a new study from Concordia University’s John Molson School of Business, there is a theory that better sales are linked to sustainable products consumers have a physical connection with. Another study by Onur Bodur also supports the theory that ethical claims promote sales when consumers have physical contact with the product. It sounds like a strange enough theory; however, imagine walking into a store to buy printer ink and dish soap. Between the choices of normal printer ink, biodegradable printer ink, normal dish soap and biodegradable dish soap, you might choose to save money on the normal printer and spend on the biodegradable dish soap. It makes sense that consumers would care less about choosing the biodegradable printer ink and care more about choosing the sustainable dish soap. The difference is something called the positive contagion effect – consumers do not automatically think about the ink used in a printer because ink isn’t something people physically interact with on a daily basis, whereas dish soap touches the consumers’ hands two or three times a day allowing customers to quicker perceive the increased benefits of the sustainable product.

Consumers are likely skeptical of the new ingredients, the functionality, and the danger of losing money when faced with a new product. Not all firms can increase its product’s perceived value by going green, but for companies selling the types of products that have tactile consumer involvement, it may be worth the money to invest in going green.

 

 

 

 

 

 

References:

(1) http://phys.org/news/2013-09-physical-contact-ethical-consumer.html

 

 


Coca Cola’s Grand Promotional Mistake

Coca Cola has always been diligent when it comes to the promotion of its globally known products. Vitamin Water, a popular healthy drink brand by Coca Cola was a part of a contest in which an English word is randomly paired with a French word on each bottles’ cap to collect and create funny sentences. This promotion, although creative, had a problematic issue which caused many loyal consumers to become upset and the public to question the organization’s ethical means.

A few Coca Cola consumers found offensive comments such as “You Retard” and “douche” printed on the backs of the Vitamin Water bottle caps during this promotional contest. Coca Cola has explained this was not at the fault of a disgruntled employee, but a mistake by the random word generator they used to place English and French words together for this contest. Coca Cola has since apologized, however this mistake isn’t one to be taken lightly.

“Edmonton woman Blake Loates shows the Vitamin Water bottle cap she received with the words “you retard” printed on it.”

In French, “retard” means delay and “douche” simply means shower. These are just innocent words in the French language, but are taboo in the English language. Furthermore, it is unacceptable for Coca Cola to be exposing such objectionable phrases to its young and impressionable consumers. Though teenagers and young adults may not find this aberration to be a big deal, this may well negatively affect its family oriented consumers. The simple and honest mistake made by Coca Cola is a costly one; a mistake that jeopardizes the company’s brand image and moral.
In future actions by Coca Cola, meticulous inspection for loopholes and gaffes should be made before public release. This promotional contest would have been a great marketing campaign for its Vitamin Water brand if not for that careless oversight.
References:
     http://www.globalpost.com/dispatch/news/regions/americas/canada/130919/you-retard-bottle-cap-causes-coca-cola-pull-promotion-apologize

Re: Sandra Pham’s Post “McDonald’s Canada’s social media platform aims to debunk myths”

In Sandra Pham’s blog post about McDonald’s newly launched site “Our Food. Your Questions,” a website that “aims to debunk popular myths about the company and its products by answering consumer inquiries directly,” she argues although McDonald’s could “stamp out false rumors by the masses” because information spreads so rapidly on the internet, it would be difficult to change consumers’ original impressions of the company due to the concept of brand positioning. McDonald’s is known for tasty, cheap and unhealthy fast foods low in nutritional value. Thus, it isn’t hard for consumers to believe any “bizarre accusations against its food safety.”

McDonald’s reputation is often associated with obesity and poor healthy lifestyles.

I believe brand positioning is very important for a company’s image, and especially for McDonald’s, will be very hard to change. If you have watched “Super Size Me,” you know what I’m talking about when I say it has put me off of McDonald’s forever! The movie is a documentary of one man who went on an all McDonald’s diet for a month. Needless to say, his health deteriorated, exposing the poor quality in McDonald’s foods. The negative things said about a company will always stick in the minds of consumers easier than the positive.

Ever since the movie was released, McDonald’s have been fighting the media to regain reputation by introducing healthy choices in its menu such as salads, wraps and grilled burgers. This newly launched website “Our Food. Your Questions,” is yet another way McDonald’s is trying to fight against the rumors and accusations. However, the McDonald’s name will forever be tarnished by judgements set in the past no matter how hard it tries to redeem itself. For example, the first brand that comes to mind when mentioning the cause of child obesity is McDonald’s. First impressions are crucial. Even though efforts can be made to make things better, McDonald’s will never be known as a healthy fast food chain.

In order to compete in today’s growing health concious market , McDonald’s will have to develop ways to make its food more appealing to the public.

 

Sandra Pham’s blog site:

https://blogs.ubc.ca/sanpham/

 


Re: Christopher Hunter’s Post “Energy Aware and Thoughts on Entrepreneurship”

In Christopher Hunter’s blog post about Janice Cheam‘s presentation the other day in our Comm 101 class, he questions “if the long hours that she put into her product [Energy Aware] was worth it.” For those of you who do not know, Energy Aware is a device that measures energy consumption. As Christopher mentions, “Although Janice spoke of the satisfaction that came from seeing her product come to life, she juxtaposed this with sleepless nights and struggling to pay her bills.” He concluded “the long hours that Janice put into her company were not because the prospect of being wealthy, and obviously not because of securing a job that will insure long-term stability, but rather because she wanted to get her product out to the public.”

To me, I believe it is true that “successful entrepreneurs should be passionate; if not, they would not have the drive to continue.” However, money does play an imperative role especially in the ventures of new entrepreneurs. I believe people shouldn’t underestimate the value of money. How could Janice have continued pursuing her passion if her product had not succeeded? The risk of her venture was high, and if her product had been a flop in the market, not only would her time and money spent on the project been wasted, but she would not be able to further pursue her passions because of overwhelming budget constraints and the struggle to pay off debt. New entrepreneurs do not have a lot of room to play with when it comes to money. In the end, when there is not an abundance of money, everything will be limited by money.

 

Christopher Hunter’s blog site:

https://blogs.ubc.ca/christopherhunter/

Picture source:

http://www.newventuresbc.com/2011/08/2006-competitor-energy-aware-on-cover-of-bc-business-magazine/ 


RE: Melissa Ng’s Blog “The Hype of Apple Products”

In response to Melissa Ng’s blog, I agree with the fact that people are very inclined to buy a slightly modified, updated version of a trendy product because of human’s nature to keep up with the Jones. It is the want to never be left behind, but an iPhone 5, especially when someone already has an iPhone 4S, is certainly not a necessity. It might feel like a necessity to most though. That is how these companies trick customers into continuously buying its new products, though they already have its older functioning models.

Can you spot the difference?

 

Companies like Apple rely on these customer behaviors to sell and promote its products. The greatest example is the release of the new iPhone 5. An iPhone 5 is really not much different than the previous iPhone model, the iPhone 4S. At least with previous model updates, there had been significant changes like the addition of features such as camera, front camera, shape, colour and programs like Siri. However, I find there really is no significant change in the iPhone 5 compared to the 4S, except maybe a slightly faster processing speed and a slightly bigger screen. Yet consumers are still willing to “camp outside stores at least 12 hours prior to the product being available for sale.”

It seems ridiculous, but it is just the way consumers behave. I agree with Melissa when she said, “I believe that it is not the product itself that consumers are willing to spend a colossal amount of money on.” It is their inner need to keep up with the Jones.

Melissa Ng’s Blog Site:

https://blogs.ubc.ca/melissang/

References:

http://www.denverpost.com/breakingnews/ci_21602689/iphone-hype-creation-consumer-behavoir-and-apple-strategy

http://www.cbc.ca/news/world/story/2012/09/21/apple-iphone-launch-sale.html


Urgent Request for “Lemon Law” to Protect Consumers and Regulate the Manufacturers

‘The lemon law is a big stick. … And no one wants to get whacked by this big stick.’
—Phil Edmonston

According to Phil Edmonston, author of Lemon-Aids car guide, “the more high-tech cars become, the more lemons you see because there’s so much more to go wrong.” Electronics are especially sensitive to vibrations, extreme temperature fluctuations and moisture which are “what causes [a vehicle’s] lights to fail often or causes a vehicle to stall out.”

There are many cases of the sudden stalling of vehicles just after purchase. Not only is it dangerous, it causes mental stress for the consumers as well. Just a few months after purchase, my new Mini Cooper’s radio signal disappeared. It took the dealer two days just to find out the cause of the break down by running the computerized program. If it were a simpler car, I would have expected to get my car back within a lunch break.

The funny thing is that, when we buy any other electronics, there are manufacture warranties. If anything goes wrong, we can return it within the warranty period. Cars, which are considered much larger expenses, if deemed to be junks, the consumers have to shoulder all the costs? It is such an obvious loophole for our politicians to ponder. After all, it should be the big auto industries’ responsibility to produce safe, working cars for its consumers.

Canada, it is time to learn from our neighbour down south “to protect those who buy new cars that end up being defective” with the “lemon law.” What are we waiting for?

 

Full article- http://www.cbc.ca/news/canada/story/2012/10/04/f-lemon-cars-marketplace-law.html


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