The David Lam Library will close for renovations on May 1, 2010 and re-open in January 2011.

Although this will be a challenging time, it will also be worthwhile. The benefits to future students and instructors from the refurbished and redesigned space will be significant.

Below are answers to some FAQs for your information. UBC Library is committed to maintaining high service standards for students and faculty. We welcome any feedback during our closure – please see a range of contact details at the end of this message.

Where will the David Lam staff be?

• Staff will be located on the third floor in Henry Angus 391 (Sauder School of Business) for the duration of the renovation.

What is happening to the physical space?

• A gift from Canaccord Financial has made it possible to renew the Library space and add new space to serve our students better. Renovations include more and better group study space, quieter individual study space, better facilities for receiving coaching and tutoring, improved collaborative workstations, a new digital media studio, better displays for materials, and more space to offer workshops, presentations and other services planned for the Canaccord Learning Commons.

What will happen to the Library’s collections?

• Some print materials have been sent to the automated storage and retrieval system (ASRS) in the Irving K. Barber Learning Centre.
• All remaining books, journals, course reserves and audio-visual material will be moved to Koerner Library beginning May 3.
• David Lam’s books and journals will be housed in a separate area in Koerner Library on level six. Course reserve and audio-visual materials will be with Koerner reserves on level three.
• Lam Library has purchased e-books and other e-resources for some time; most resources are now available electronically.

How will reserve materials be handled?

• Lianna McAdam (lianna.mcadam@ubc.ca) will continue to place items on reserve. They will be accessible at Koerner Library.

Where should users pick up and return books?

• At any UBC Library branch, other than David Lam.

How will services be delivered?

• Circulation, reserves and audio-visual booking will be handled at Koerner Library.
• Research and reference consultations will be provided by Lam librarians via phone, e-mail, Live Messenger and roving reference. Lam librarians will also provide reference help at the Humanities and Social Sciences reference desk on level three of Koerner Library.
• Lam librarians will continue teaching the many in-class instructional sessions that have always been provided for students and instructors.

How can students get help from the business librarians?

• Students can contact us at www.library.ubc.ca/lam. Contact information is on the ‘Contact Us’ page. This page also features a form for submitting questions, and contact information for Library staff.
• Groups of students (eg, MBA students) can still set up group-coaching sessions; locations are being determined.
• Lam librarians will provide reference services at the Koerner reference desk. Hours will be publicized via the Lam website, blog and Facebook page.
• Koerner librarians will provide research coaching to students and refer questions to Lam librarians when needed.

Where should students go to find study space and computers during the closure?

• The closest libraries are Koerner Library and the Irving K. Barber Learning Centre. Both offer group and silent study space and longer opening hours than Lam Library.
• Sauder will create computer labs – HA 118 (teaching lab) and HA 119 (drop-in lab).
• We will provide more information for students in September.

Who should faculty members contact for assistance with business research materials?

• Contact any of the three Lam librarians listed at www.library.ubc.ca/lam/contactus.htm

How can I keep in touch with future Lam Library developments?

• Check our website regularly: www.library.ubc.ca/lam
• Check or create RSS feeds to our blog: https://blogs.ubc.ca/dlam/
• Join our Facebook page: http://www.facebook.com/#!/pages/Vancouver-BC/University-of-British-Columbia-UBC-David-Lam-Management-Research-Library/10434725898?ref=ts