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COMM 101 2010

Innovation in E-Commerce, the new era of the business world

Today, I finally found my definition of E-commerce from Groupon, it is “a combination of the new trends of business world – entrepreneurship and management information system.”

When we evaluate a successful entrepreneurship, we always talk about innovation. What exactly is innovation in the most competitive e-commerce world? In my opinion, Groupon demonstrates innovation in various ways.

To begin with, Groupon provides a platform for itself and small business to engage in marketing innovation. On this platform, customers can easily access special deals and promotions according to their geographic locations and interests via social network. Firms no longer need to use trial and error and waste precious time and money to determine their customers’ wants; instead, the customers display their preferences and interests and firms can cater directly to their target market’s tastes. As customer base grows, Groupon and firms that are involved can certainly take advantage of this and further expand their business.

In addition, Groupon’s system as a whole can be deemed as an innovative supply chain. The firms find out what consumers want, and can promote their business to a large and deep market at the same time. Thus, firms from different industries and areas will continuously come to Groupon for help with raising brand awareness for their business. Groupon’s selling point is its strong MIS, this has attracted firms from all different industries and these firms subsequently stimulate Groupon’s contious growth and advancement.

These reasons are exactly why even Google is willing to purchase the website for $6 billion!

Categories
COMM 101 2010

Accounting meets Marketing? Japan Pizza Chain offers $31,000/hr part-time job

I was shocked when I read the title of this article today. A part-time job that pays $31,000 for one hour? That must be the highest paying job on earth! I guess everyone would be shocked initially. But then I scrolled down to discover which company made such a seemingly irrational decision, and I found that it was Japan’s Domino Pizza.

While absorbing the article, I realized that this is exactly how Japan’s Domino wants people to remember their name. This is one of the newborn marketing strategies called the Law of Big Numbers.  “When people come into networks, they have this obsession with quality and quantity.” Compared to putting ads on TV, newspapers, or start a discount promotion campaign, this $31,000 one-time cost to generate massive media attention is more worthwhile, or in accounting perspective, more cost-effective.

Now you give a try, can you tell what’s accounting and marketing behind this promotion?

Categories
COMM 101 2010

Hong Kong Starbucks falls in “Green Wave”

Last weekend, I went back to Hong Kong for some personal reasons.  In the Hong Kong airport, I spotted an intriguing Starbucks ad, which reminded me about class concepts like sustainability and marketing strategies.

As I skimmed the ad, the word “personalize” caught my eye.  This is a really thoughtful ad; it emphasizes customization which makes consumers feel that they have certain autonomy to what they are buying, and it also allows them to treat buying coffee as a unique experience.  Moreover, this clear and simple ad also shows Hong Kong Starbucks’ efforts in researching their target market.  Residents of Hong Kong are generally obsessed with “conspicuous consumption”.  A fancy cup decorated with diamonds will certainly catch their attention.

Besides its successful marketing, Hong Kong Starbucks’ promotion of the “Charm Tumbler” reveals that the company has also fell into step with the “green wave”.  Encouraging customers to use the “Charm Tumbler” not only brings in extra profits and cost reduction from paper cups, but also demonstrates corporate social responsibility that enhances a company’s image.  In my point of view, the “Charm Tumbler” is a perfect new development for Starbucks in Hong Kong, where workaholics are everywhere and caffeinated drinks are in high demand.  What’s better than being eco-friendly and maximizing profits at the same time?

Categories
COMM 101 2010

Business Ethics Question related to an ad campaign that blame on McDonald’s

MCD2

Burger Giant McDonald got blamed for heart diseases by an ad campaign by PCRM.

http://online.wsj.com/article/SB10001424052748704190704575490011354963240.html?KEYWORDS=burger

Is an ad campaign that blames McDonald’s for heart disease fair or unfair?

In my opinion, I think this ad campaign is not fair on McDonald’s. Firstly, although PCRM is trying to raise awareness of heart diseases through this ad campaign, they have better alternatives such as targeting a more general term “fast food” instead of McDonald’s.  And they also lead me to think, why McDonald’s but not KFC, Burger King, or even Wendy’s? Is there a scheme behind? Secondly, these damages from social media always take long time for the company to rebuild their reputation. PCRM’s decision may not be a wise one.

Indeed, I think PCRM’s purpose and direction is right, and I support how they teach people about these potential side effects of fast food. For McDonald’s, I think they will be able to defeat this challenge since they are experienced to dealing these health concern from societies. And think deeper, this ad actually also will help people to remember about McDonald’s – no matter if it’s a positive or negative message.

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