Wenshi Wang's blog

http://www.theglobeandmail.com/report-on-business/careers/leadership-lab/goof-up-as-a-leader-then-apologize-and-take-action/article20895361/

The passage is revealing the key factors of displaying one’s leadership during the period of crisises. It’s said that apology is the least important action when crisis break out.
A successful leader is expected to :
clear communication,
owning up to your mistakes,
and decisive action.

” You have to do what you say you will do.” Action is the best proof. Fancy words help nothing in dealing with the problem, however, on the contrary, it would raise the doubt and suspect from the staffs of your leadership and ability.
An achieved leader should have better problem solving skills than lecturing skills. Communication is the first step, to determine the stem of the problem. Owing up the responsibility, and then, launch the most reliable plan for solving the problem.
Words are needed, but all what a leader says should be of high validation. What you say, must be done or achieved. By this mean, leader is able to develop trust and reputation among the subordinates.

Many people hope to be a successful leader, but there is still a long way to go.