Connect will be unavailable from 04:00 to 06:00 PT daily for scheduled system maintenance until the ongoing issues regarding system stability are resolved.
Connect Announcements
Posted by: jlonglan | September 9, 2013
Connect will be unavailable from 04:00 to 06:00 PT daily for scheduled system maintenance until the ongoing issues regarding system stability are resolved.
Filed under: Connect
Posted by: jlonglan | September 8, 2013
Update: Connect service has been restored as of 22:55. The Connect service is performing very slowly and needs to be restarted. Technicians are responding. An update will be posted by 23:00.
Filed under: Connect
Posted by: jlonglan | September 8, 2013
The Connect service is performing very slowly. Technicians are responding. The service restoration target is 17:30 PT.
Filed under: Connect
Posted by: Adam Tuck | September 6, 2013
Connect will be unavailable on Saturday, September 7, 2013 from 07:00 to 12:00 due to system maintenance.
Filed under: Connect, Service Maintenance
Posted by: jlonglan | September 6, 2013
Update: Service has been restored as of 12:05 PT. There is currently a Connect service disruption caused by a database problem. Technicians are responding. The service restoration target is 13:00 PT.
Filed under: Connect
Posted by: jlonglan | September 5, 2013
Update: Connect service has been restored as of 22:20. There is currently a Connect service disruption caused by a database problem. Technicians are responding and there will be an update by 22:15 PT.
Filed under: Uncategorized
Posted by: jlonglan | September 5, 2013
Update: Service restored as of 13:50PT. There is currently a Connect service disruption caused by a database problem. Technicians are responding and the service restoration target is 14:30 PT.
Filed under: Connect
Posted by: jlonglan | September 4, 2013
Update: Service was restored at 12:15 PT. There is currently a Connect service disruption caused by a database problem. Technicians are responding and require additional time to restore service. The revised service restoration target is 12:30 PT.
Filed under: Uncategorized
Posted by: jlonglan | September 3, 2013
Technicians are responding to reports of poor Connect performance. In order to address the problem, Connect needs to be restarted to allocate additional resources. Connect will be unavailable from 11:15 to 12:00 PT. Update – Connect service was restored at 11:45 PT.
Filed under: Connect
Posted by: jlonglan | September 3, 2013
Users have reported that Connect response times are slow. Three poorly-performing application servers have been identified as the cause of this slowness. Technicians are responding. There will be an update by 12:00 PT. Update 10:45 PT: Connect is continuing to respond extremely slowly, with some brief periods of unresponsiveness. We are currently adding more resources […]
Filed under: Connect