Connect is experiencing a service disruption due to an application problem. Technicians are responding and the service restoration target is 11:30 PT.
Connect Announcements
Posted by: Adam Tuck | September 19, 2013
Connect is experiencing a service disruption due to an application problem. Technicians are responding and the service restoration target is 11:30 PT.
Filed under: Connect
Posted by: Adam Tuck | September 18, 2013
As part of ongoing work to resolve performance and stability issues, Connect will be unavailable on Thursday, September 19th from 04:00 to 05:00 PT to allow for a restart of the application.
Filed under: Connect, Service Maintenance
Posted by: jlonglan | September 17, 2013
Connect will be unavailable on Wednesday, September 18th from 04:00 to 05:00 PT due to a restart of the application. This is a preventative measure to mitigate applications problems that may impact service stability or performance.
Filed under: Connect
Posted by: Adam Tuck | September 16, 2013
Connect service has been restored as of 11:45 PT. Technicians are continuing to investigate the cause of the disruption.
Filed under: Connect
Posted by: Adam Tuck | September 16, 2013
Connect continues to perform slowly. To resolve the performance problem, a restart of the Connect application is required. Connect will be unavailable until 12:00 PT.
Filed under: Connect
Posted by: Adam Tuck | September 16, 2013
Connect service continues to be slow. Technicians are in the process of restarting application servers to restore performance to normal levels. Next update will be at 11:30 PT.
Filed under: Connect
Posted by: Adam Tuck | September 16, 2013
The Connect service is performing slowly. The service is still available, but response times are slow. Technicians are responding and there will be an update by 11:00 PT.
Filed under: Connect
Posted by: jlonglan | September 9, 2013
Connect will be unavailable from 04:00 to 06:00 PT daily for scheduled system maintenance until the ongoing issues regarding system stability are resolved.
Filed under: Connect
Posted by: jlonglan | September 8, 2013
Update: Connect service has been restored as of 22:55. The Connect service is performing very slowly and needs to be restarted. Technicians are responding. An update will be posted by 23:00.
Filed under: Connect
Posted by: jlonglan | September 8, 2013
The Connect service is performing very slowly. Technicians are responding. The service restoration target is 17:30 PT.
Filed under: Connect