Definition Assignment
This assignment require students to pick a relatively difficult word and define the word as a parenthetical definition, sentence definition, and expanded definitions. Students are also encouraged to use images or diagrams to help define the word. The success of this assignment is based on the level of understanding of those with little to no background to the word chosen.
- Definitions of radiotracer: 301 Lisa Liang Definition Assignment
Peer Review of Definition Assignment
Throughout this course, peer review is a key component of most assignment. Through the process of peer review, students are able to gain an outsider perspective and gage the understanding of their readers to make necessary changes to improve their definitions.
- Peer Review of Definitions: 301 Lisa Liang Peer Review Definition Assignment
Formal Report Proposal and Progress Report with Surveys
The Intention of this assignment is to have student learn and practice the process of composing formal reports. The first component involves coming up with a report proposal detailing the issue, proposed solution or suggestion, and methodology of carrying out the study.
- Formal Report Proposal: 301 Lisa Liang Formal Report Proposal
- Progress Report: 301 Lisa Liang Progress Report
- Survey for Front Line Agents: https://forms.gle/N9mTSoBMPVCYXujz7
- Survey for Managers: https://forms.gle/6k9a6wHvzn3dCFqx9
Complaint Letter and Response Letter
Through this assignment, students learned how to write effective complaint letters as well as response letters. This component of the course allows students to practice effective communication via business letters. My complaint and response letters were based on common complaints received by customers at the Telus call centre.
- Business Letters: 301 Lisa Liang Complaint and Response Letters
Peer Review of Application Package
Similar to the peer review of definitions assignment, students are to come up with their individual template to evaluate and comment and peers’ application packages. Aside from providing suggestions for improvements, I’ve also compared my peers’ application package to mine to see provide further insight.
- Peer Review of Application Package: 301 Lisa Liang Peer Review Application Package
Peer Review of Formal report
This assignment require students to evaluate peers’ formal report draft and provide helpful insight. These suggestions made are intended to help peers with further editing before the formal report is submitted to the intended audience.
- Peer Review of Formal Report: 301 Lisa Liang Peer Review Formal Report