Lisa Liang
Email: lisaliang@alumni.ubc.ca
Phone: 604-123-1234

Education:

University of British Columbia
Bachelor of Science
Specialization: Mathematical physics and Earth Ocean Science

Skills & Abilities:

Languages:
Native proficiency in written and spoken English, Cantonese, and Mandarin

Competence:
Office work, client communication, customer service, problem solving, conflict resolution, receptionist, data entry, project research

Strengths:
Self-motivated, responsible, and patient individual De-escalation and communication skills

Work & Volunteer Experience:

Customer Service:

TELUS Communications Inc.
June 2017 – October 2019
Technical support specialist at TELUS call center

UBC learning technology support and helpdesk
January 2016 – August 2016
Helpdesk support, email and phone response (full-time co-op)

Mia Dry Cleaning
June 2013 – September 2015
Receptionist and customer service (part-time)

Dental office:

Dr. Pako Cheung’s Dental Office
January 2016 – January 2018
Dental receptionist/assistant (part-time)

Volunteer Work:

Windermere Secondary School (VSB)
March 2017 – July 2017
Math 9 and Pre-calculus 11 teacher

S.U.C.C.E.S.S. BC
June 2012 – October 2014
Volunteer coordinator and event organizer

Broadway Pentecostal Lodge
September 2010 – Present Social visitor and event organizer

Hobbies and Interests:

Photography, Food blogging, and Learning German