Understanding Consumer Behaviour
Posted in Uncategorized on Feb 20th, 2013 No Comments »
An interesting blog post, “Playing Chicken with your Customers” by Shelley McQuade, described two scenarios that reflected the importance of understanding consumer behaviours. In the first scenario, two customers have an item in hand ready to purchase and trying to find an additional item. After wandering through many aisles, they still could not find the […]