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“No one wants feedback. We work the best and do not require suggestions.” This is what employers often listened from their employees during the 20th century. This was because employees were only concerned about what they did solely and what they were paid for. They did not have any interest in performing in teams.
Times have surely changed. Opinions and thought processes have gone a massive change. In this 21st century, employees rely heavily on feedback from their teams and bosses in order to improve next time while performing tasks. Companies like Deloitte, Accenture, Microsoft, Zappos and Pinterest have ditched traditional performance reviews or any other system that ranks employees. Instead, “these companies are all moving to more agile systems designed to provide continuous feedback throughout the year,” according to Rajeev Behera, CEO of Reflektive, a company that develops real-time employee performance management software.
Feedback is a two way street. Not only the boss or the peers inform individuals about the performance but also the employees voice their opinion in company’s matters. Feedback builds trust among employees as it helps in developing aspects which might have been overlooked.
I found this topic to be very attractive as nowadays every group, be in the corporate world or at a high school level requires constructive feedback. In organizational behaviour, it is found under the concept of communication.
In my opinion, feedback is very essential because it leads the team to a higher level of performance. If adequate feedback is not provided timely, the same mistakes get highlighted again and again. Proper feedback helps to eliminate future mistakes. I opine that building a feedback –rich culture is extremely important. It develops safety and trust because people get to know each other. It helps in maintaining balance in the workplace as continuous feedback makes the work path clearer. Although giving constructive feedback might be a bit awkward when companies start operations but eventually receiving and providing them becomes a habit and helps in company’s growth and survival.
- “Employee Feedback: The Complete Guide.” Officevibe. N.p., n.d. Web. 05 Feb. 2017.
- White, Sarah K. “The Rise of the Feedback Culture.” CIO. CIO, 19 Dec. 2016. Web. 05 Feb. 2017.
- “Building a Feedback-Rich Culture.” Harvard Business Review. N.p., 07 Aug. 2014. Web. 05 Feb. 2017.