Category Archives: Off-Campus Access

Hello, myVPN: R.I.P old VPN

According to UBC IT, VPN will be no more after the end of the year (December 31, 2009). So, if you want to keep connecting to the Library’s subscribed eresources from Starbucks, you need to get familiar with myVPN. Read … Continue reading

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EZproxy Server: *Back Up*

EZProxy service is back.  Friday’s problems now resolved. — We’re having problems with our ezproxy server.  Systems staff are investigating and we hope access will be restored as quickly as possible. In the meantime, resources authenticated via EZProxy are unavailable.   … Continue reading

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EZproxy SERVER: *BACK UP*

EZProxy is back. Previously… EZProxy has fallen victim to the Monday blahs and is currently not working. We hope to have it re-booted soon. Resources authenticated via EZProxy (like our good friend GMID) are unavailable. Stay tuned.

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EZproxy Changes: New Server/New Login Screen

As you have probably noticed, EZproxy has had a shake up. You may have become aware of the changes after you hit a “Click Here” for passwords or authentication and received an error message. Or a database became temporarily unavailable. … Continue reading

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RSVPN: *The Official Word*

We have been fielding many RSVPN (one of two off-campus, CWL-authenticated connections to the Library’s eResources) emails at lib-ejhelp. You’ve been frustrated by RSVPN’s unstable performance (or non-performance). So have we. Here is the official word on the RSVPN state … Continue reading

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ebrary Reader: Avoid RSVPN

Hope everyone has had a look at the ebrary ebooks and the new reader. For those connecting from off campus, RSVPN [see larger post above] is not an option at the moment. Both the QuickView and the ebrary Reader display … Continue reading

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OvidSP: Access *UPDATE*

Ovid is now connecting from all machines that it should connect from now. Some hospital branches had problems as well, but word has come in that they are OK now [except for RSVPN issues, see above]. Direct as many positive … Continue reading

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RSVPN & Some Journals: Server Unavailable Message *UPDATE*

EGADS! Sadly, this problem seems a little deeper. RSVPN is not connecting into some databases/journals. This is proving tricky to solve. For those that can, please try the VPN connection (see link in message below). For those that can’t (some … Continue reading

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VPN, RSVPN: But am I really connected?

A patron swears they are connected to VPN or RSVPN at home, but they still can’t access a database. To see if they are really connected, have them go to CMYIP (see my IP). The IP address for VPN should … Continue reading

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RSVPN re-boot

FYI: “RSVPN failover unit will be rebooted twice, during the following windows: Friday December 5th, 6-8am Saturday December 6th, 6-8am It is very unlikely that this will affect the RSVPN service…” Uh huh. But be aware, just in case.

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