The folks at the Behavioural Insights Team (BIT) have shared a new case study detailing the results from a large-scale randomized controlled trial using behavioural science to redesign customer water bills to encourage water conservation. Read more: https://www.bi.team/blogs/using-behavioural-science-to-redesign-customer-water-bills-2/
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Resource: BIT Case Study on Water Bills
BIT shares a new case study about an RCT using behavioural science to redesign customer water bills to encourage water conservation […]