A great read on Social Media Mining and text analytics is readily available online under the title: Social Media Mining an Introduction. The authors of this book are Reza Zafarani, Mohammad Ali Abbasi, and Huan Liu, published under the Cambridge University Press, drafted April 20, 2014. A link to the book is found at: http://dmml.asu.edu/smm/SMM.pdf Continue reading →

Our analysis began by using SQL in order to count how many reviews there were for each review score numbered 1 through 5 and found the proportion the reviews fell into each category.  Below is a summary of the number of comments for each rating. The total number of comments in the system is 568454. Continue reading →