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C2: January 9, 2017

Learning Objectives:

  • Understand the need for performance evaluation systems
  • Understand the complexities of creating incentive systems
  • Develop and explore meaningful applications of key terms

Class Preparation:

  1. Read: “On the folly of rewarding A while hoping for B”  Article
    (Steven Kerr The Academy of Management Journal Vol. 18, No. 4 (Dec., 1975), pp. 769-783)
    • What is the issue with respect to universities?
    • What is the issue with respect to professional sports?
  2. Read: “Charting your company’s future” Accessible via the Library Course Reserves (Tab on left side of screen in Connect) (W.Chan Kim & Renne Mauborgne, HBR June 2002)

    • How might metrics be linked to a strategy map?
    • What might be the industry attributes of the strategy map (chart) to consider in the automobile industry?
  3. Complete Test 1 by 11:59 pm Sunday January 8. Follow link ==>  Test #1

Reference:

  1. Chapter 1: Management Control Systems (Anthony) on reserve in DLAM Library
  2. Chapter 2: Management Control Systems (Anthony) on reserve in DLAM Library.