C5: January 18, 2017

Learning Objectives:

Understand how the MCS must integrate with product life cycle
Understand the complexities of creating, updating and refining the MCS with respect to the industry life cycle
Develop an understanding of the critical link between strategy and management control systems

Read & Prepare: Grand Jean Company (Anthony pages 181-184, on reserve in DLAM)
- Work in your group and evaluate the system Mr. Wicks has in place, from your group’s perspective. All groups will prepare independently.
- DELIVERABLE: Come to class with several slides (as a group) with your recommendations from the point of view based on your role below. Be sure your metrics are SMART (see below). Groups A – D will present to each other and groups E – H will present to each other.
  - Manager of an old plant (Groups A,H)
  - Manager of a new plant (Groups B,G)
  - VP Marketing (Groups C,F)
  - External consultant (Groups D,E)
Read: Dollarama profits beat estimates
- From this article specifically, what metrics are use?
Read: Dollarama ponders raising prices
- From this article specifically, identify several metrics that might be used if they implement the strategy change.