The new printers have been set up (by Tracy from IT). I have left sample printouts at the ref. desk. New prices are $0.07 for black and white and $0.40 for colour. Almost all of the computers on level two have been restarted and the new grizzly (b&w) printer shows up as the default. Users must manually select the colour printer if that’s what they want so hopefully there won’t be too many expensive mistakes. Several computers that were in use at the time that the IT staff were here have not been re-started so they will not reflect the new printers – however users can still print from them (I checked one that was not re-booted and can’t tell the difference…). All the computers will be restarted over night and should all be set up for the new printers by tomorrow. If, after that, any of the computers do not appear to be displaying the correct printer, try restarting the computer. If that doesn’t work call IT.
Xerox Rep (Anthony Wong) has also done some installation work on the map printer so that should be all ready to go too.
Sara

I recently received a question regarding typing in French and thought I would repost Heman’s message about this issue FYI.
Tara
Hi all,
We’ve had a few patrons expressing their disappointment that our WOPAC’s language bar included English, Chinese, Korean & Japanese support but no French settings.
We did not install “French (Canada)” on the language bar because it is a keyboard mapper – unless we purchase French keyboards (eg: from Quebec…), choosing “French (Canada)” on the language bar would result in mismapped keys, ie: wrong characters showing up on screen as you type.
However, the case with Chinese, Japanese and Korean settings are very different – they are actually a host of utilities that facilitate CJK character input, which include handwriting recognition (see attached screenshot), on screen “soft keyboards”, as well as phonics based input methods. Without them CJK input would not be possible, say, for searching CJK materials.
Having said that, their point is taken and we will include “French (Canada)” in the language bar on our future builds. Hopefully it will benefit francophone touch typists that *remembered* the French keyboard layout. In the mean time, people that need access to diacritics, euros, pounds can use the “Character map” utility under [Start] – [Programs] – [Accessories]. This utility will also tell you the keystrokes required to get to these characters directly, for example to get to an “é”, just hold the [ALT] key while typing 0233 on the numeric keypad (works with most applications) (see attached screenshot).
Hope this helps,
Heman.

Hi all,
I had a call this afternoon about RefWorks- the patron would like to have links to the references show up on her bibliography. Some of the databases provide clean, nice links, and others produce incredibly long urls that look awful in a bibliography, sometimes the urls aren’t imported automatically and you have to enter them manually. Any suggestions? She is going to email her question to lib-refworks@interchange.ubc.ca, but she also might call back. Just a head’s up.
-Christina

Hi all,
Here’s the link to the PDF you have all been waiting for 😉
Shawnna

Hi there,
There seems to be a problem with the Globe and Mail: Canada’s Heritage database. Kat said that there may have been a problem with the renewal process as the Library changed vendors from ELN to CKRN. She has called customer support this afternoon (Friday) and she hopes to hear back by Monday. So unfortunately patrons will not be able to access the database this weekend; however, there is the microfilm version of the paper which they can access.
Susan P

Hi all
History 305 assignment: they need to use the BC Newspaper Index (the microfilm version) and print off a page from the microfilm on a topic of interest. Can be any topic of their choice. Students I helped today found it useful to browse the BC Provincial Library Newspaper Index Subjects to find a topic. Located in microform reference, 2 volumes, call number Z695 B696 1969.
Ellen

New to GovInfo? Loads of great resources for Latin American Studies, Historical Gov Docs online and legal/international policing sites. More details? Click here: GovInfo November 2008
Shawnna

Hi all,
I vaguely remember some mention of this in training, but the details are fuzzy- does the library keep any copies of old exams? (Specifically, the student was looking for econ exams) I’m assuming no, but I wanted the definitive answer.
Could someone send the student in question a quick reply? I won’t be in again until Wednesday, otherwise I’d be happy to do it. There is a sent email to him in the sent items folder of the hssd email. The email subject line is “Library information.”
Thanks,
Christina H

Hallo,
There’s a fourth year Asian Studies class looking for information on a novel The Dream of the Red Chamber or The Story of the Stone.
There is an article in Tamkang review. v.36 2005
http://resolve.library.ubc.ca/cgi-bin/catsearch?bid=1214513
The catalogue lists this as missing, but it is in fact in the back files, and we have asked that it not be sent for binding until the end of term.
Cheers,
Francesca

I have had several people in who were having trouble accessing MyiLibrary books from their laptops – it kept taking them to an authorization page. Tech Services have said they are working to resolve the problem (something to do with the IP address), but for now there are two options.
1) MyiLibrary is still working from desktop library or UBC computers.
2) If using a wireless connection the best thing to do is:
a) make sure the student has set up VPN on their computer and go through that before trying
to connect to MyiLibrary or
b) use the RSVPN *but* you will then have to go through the UBC Library’s information page [
http://toby.library.ubc.ca/resources/infopage.cfm?id=1399 ] and search for the title in
MyiLibrary as RSVPN is not connecting through the catalogue right now.
Hope that helps – Me-Linh