According to Ruby Fung’s blog, she talks about the importance of trust within an organization. In her blog, she takes the building of Pixar as an example to show readers that although the design of the building was focused on collaborative creativity, trust was built through Pixar by encouraging employees to interact with one another on the daily. This is trust exactly made the ordinary and perfect Pixar building.

In my opinion, trust not only improves the work efficiency and performance of an organization, but also plays a significant role in leadership. According to Colin Powell, he said that “Trust is the essence of leadership.” It is undeniable that trust has a great impact on it. In today’s society, building trust is considered as an essential ability of a qualified leader in an organization. Only a leader has awareness and knowledge of the importance building interpersonal trust within work relationships, particular with his or her employees, he or she can be defined as a good leader. It makes me think of a person called Michael in a British drama “The office”. In this drama, Michael’s behaviour is exactly the opposite of this.

Michael is a regional manager of a branch who is obnoxious and socially inept in this drama. In the point view of organizational behaviour of chapter 11, Michael is very lack of leadership skills. As a manager, he is lack of referent power, which is defined as the ability of a leader to cultivate respect and admiration of his followers. Before that, I have never thought of the reasons why Michael is lack of leadership, but I understand the reasons now. According to the show, I found that Michael failed to build trust and respect with his employees. Instead, he always fails to keep promises, make negative comments on their performance and invade employees’ privacy as well. In addition, he regularly makes jokes aimed to his employees and hurts their feeling at the same time. As a result, this results in bad interpersonal relations between Michael and his employees and leads to a weak leadership in the company.

In conclusion, as a leader, it is crucial for him or her to increase the awareness of building trust within followers and develop behavioural skills for demonstrating trustworthiness within an organization.

Sources:

• Ruby Fung. (2017, February 2). Ruby Fung’s Blog | Just another COMM292 Blog. Retrieved from https://blogs.ubc.ca/rubyf/
• Taina Savolainen, Sari Häkkinen. (2011, March). Trusted to Lead: Trustworthiness and its Impact on Leadership | TIM Review. Retrieved from https://timreview.ca/article/429

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