Office Hours support

Once we go live, the IRP team will support us during the “Hypercare” time which will last until at least the end of 2020. During this time, there will be frequent regular touchpoints for you to get personal support with your Workday questions and issues. 

This will include daily office hours with Learning Rovers who can provide you help with:

Workday Basics:

    • Inbox filter & sorting
    • Quick access
    • Org chart navigation
    • Related actions
    • Search function
    • Approval options & Bulk approval
    • Workday Mobile setup

Workday HR Basics:

    • Personal Information change
    • View Payslips
    • Request Time Off
    • Time Entry
    • Benefits Enrollment
    • Team Management
    • Team Absence navigation
    • Team Time navigation

Workday Finance Basics:

    • Create Expense report – out of pocket, visa reconciliation, PD fund
    • Quick expense with Mobile App
    • Expense delegation
    • Submit Purchase Requisition (Catalogue & Non-Catalogue, submit change order)
    • Request Internal Service Provider

If you’re interested in attending Learning Rover Office Hours, you can register here:

Notifications and Delegations:  https://ubc.zoom.us/webinar/register/WN_kVwrD45FTo6TiPmomFrtiQ

All other topics: https://ubc.zoom.us/webinar/register/WN_zpP57H22SdSSMTKy4q4aVQ

Getting a strange error or other technical issues? The Integrated Service Centre is here to help! Access their support through the Service Desk.

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