How-to Guides and Resources

Unsure of how exactly to use Workday for the various functions? Worry not. To support all of us with using Workday, a knowledge base has been developed with easy guides and aids on how you can accomplish any task in Workday.

Make sure you bookmark the Self Service Portal: https://ubc.service-now.com/selfservice 

Not sure who to contact for help? Email AshleyI’m here to help. Don’t hesitate to let me know your questions and I can direct you to the right place!

Office Hours support

Once we go live, the IRP team will support us during the “Hypercare” time which will last until at least the end of 2020. During this time, there will be frequent regular touchpoints for you to get personal support with your Workday questions and issues. 

This will include daily office hours with Learning Rovers who can provide you help with:

Workday Basics:

    • Inbox filter & sorting
    • Quick access
    • Org chart navigation
    • Related actions
    • Search function
    • Approval options & Bulk approval
    • Workday Mobile setup

Workday HR Basics:

    • Personal Information change
    • View Payslips
    • Request Time Off
    • Time Entry
    • Benefits Enrollment
    • Team Management
    • Team Absence navigation
    • Team Time navigation

Workday Finance Basics:

    • Create Expense report – out of pocket, visa reconciliation, PD fund
    • Quick expense with Mobile App
    • Expense delegation
    • Submit Purchase Requisition (Catalogue & Non-Catalogue, submit change order)
    • Request Internal Service Provider

If you’re interested in attending Learning Rover Office Hours, you can register here:

Notifications and Delegations:  https://ubc.zoom.us/webinar/register/WN_kVwrD45FTo6TiPmomFrtiQ

All other topics: https://ubc.zoom.us/webinar/register/WN_zpP57H22SdSSMTKy4q4aVQ

Getting a strange error or other technical issues? The Integrated Service Centre is here to help! Access their support through the Service Desk.

Start your training today!

To help you prepare for go-live, make sure that you take part in the workshops available to you sooner than later!

For everyone:

  • Workday Basics – learn the basic functionality of Workday, including your home page, inbox and more!
  • Finance 101 – discover how to submit your expenses for reimbursement

If you are salaried staff:

If you are hourly or student staff:

For managers:

  • Workday for Managers – learn how to manage your team, review absence records, delegate your tasks, and get a chance to practice in the sandbox!