Upcoming Changes to Multi-factor Authentication for Students


MFA for Students Pop-up Booth cheat sheet

# Summary of what is happening.

## Dates

Starting Oct 2, 2023, students will be presented with an MFA sign-up prompt on every CWL login until enrolled (”nag screen”).

Oct 24-25, 2023 is the Final enrollment pop-ups on campus before MFA is mandatory starting Nov 1, 2023.

On Jan, 2024, MFA is enabled for Canvas and VPN access.

## Who will be Challenged

Only active students including student employees and volunteers will be challenged with MFA. This does not include applicants, alumni or non-credit learners.

Students will be challenged when they login to any UBC application that uses CWL authentication from off-campus or when they are connecting to the UBC VPN.

Students will not be challenged when on-campus or when logging in to systems that do not use CWL authentication.

## Ways to Authenticate

  • Duo Mobile App (free – works on phone and tablet) • Hard Token (available for purchase from the UBC Bookstore) • Bypass Code (details at it.ubc.ca/mfa) • Touch ID / U2F (details at it.ubc.ca/mfa)

## Technical Support Available to Students

  • it.ubc.ca/mfa
  • it.ubc.ca/support

UBC Vancouver

  • 604.822.2008 (Monday – Friday, 8:00 am – 5:00 pm) • Walk-in – Walter C Koerner Library (Monday – Friday, 10:00 am – 4:00 pm)

UBC Okanagan

  • 250.807.9000 (Monday – Friday, 7:30 am – 4:30 pm)


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