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Brand Architecture Building: A Step-by-Step Guide (Step 1)

 

What counts as a sub-brand? How can  I make it easier for the consumers to navigate my offerings? Heck, what is a brand, really? If you’re asking these questions, you are not alone. This is a live challenge I am facing at work, and I wanted to share my key branding insights in a multi-step case study. Let’s do this!

Step 1: Understand what a brand really means.

Before we define a brand architecture, let’s wrap our heads around what a brand really is. I have developed a formula to help tell the brand story: Let’s break this down. Id, ego, and super-ego, as defined by Sigmund Freud, are the three components of human psyche that govern the way you think and make decisions. The id is present with us when we are born, and represents our basic human drive: the unorganized instinct and sometimes irrational impulse. An entity is simply the item, service, or person that is the subject of branding. Is it your personal brand? A corporate identity? A product or service? When you give birth to a brand, you must first think of your entity’s id – peel back the layers of beautiful design, extraordinary functionality, and your price tag. What are you left with? On first impulse, what is the fundamental word that breathes life into your brand?

INDULGENCE

SPEED

BALANCE

As if it were not obvious already, id and entity make up the word identity, and that is the final piece of the puzzle. A brand is an identity – it’s an embodiment of your core offering, a definition of your entity, a way to link associations together, and a promise from you to the world to hold yourself accountable for delivering your core offering.

Only when you understand what makes up your identity will you be able to build a powerful, believable brand!

NOURISHING

I have chosen the word nourishing to represent the corporate brand because of two reasons – 1) Nature’s Path Foods products are  delightfully nourishing – both good tasting and good for you. They choose nourishing, superfood, organic ingredients that you can trust to put in your body. 2) Nature’s Path Foods is also about enriching the community and the land, giving back to everything that has made the company what it is today.

 

Stay tuned for Step 2.

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Insight Technology Tips and tricks Top News

University: A Foster Home for Innovative Ideas

“I remember Lego sets back in the day. There was a time when they did not come with a manual. ” – Eric Gales

 

Windows has been my technological companion from humongous gray blocks to paper thin laptops. I joined the Windows Campus Rep Program in November 2011, and was sent out to Toronto for training at Microsoft Headquarters with the other UBC Campus Reps. You can find me sitting cheerfully at the PC section (yes, it’s there and it coexists peacefully next to the Macs) in the UBC Bookstore.

 

On April 3rd, I was lucky enough to be a part of the Microsoft Round Table Discussion with Microsoft Canada President, Eric Gales, and Associate Dean Murali Chandrashekaran from the Sauder School of Business at UBC. Eric was such a pleasure to listen to, and even more engaging to talk to. The event was even published on the front page of the Business Section in the Vancouver Sun!

 

In the discussion, the three topics of discussion were:

• What students need to be doing to set themselves up for success in the workforce
• Why students need to be more risk-tolerant and curious in order to establish and build career success
• How students can leverage technology to be more innovative, efficient and productive than the competition

 

I found that the main takeaways from the discussion, however, were of a slightly different focus. If I could summarize the talk in a nutshell, I would say the three main points were rather:

• What is innovation?
• What are entrepreneurs?

• How can students find innovation and help society?

 

What is innovation?

What is innovation? Innovation isn’t all about “designing that new break-through product” or “making the next, crazy do-all portable device.” Eric defines innovation as: “Doing something in a new way.” Continuing on this concept, Social Innovation BC defines it in their discussion paper about social entrepeneurship as “seeing things differently and imagining that which could be. It is about asking questions of ourselves and our institutions and wondering whether we can do better.”

Innovation is looking at a mug and seeing a coathanger. Innovation is making things larger than life. Innovation is making reality into illusion. Innovation is figuring out how two things can fit hand in hand.

 

What are entrepreneurs?


Entrepreneurs are people who convert ideas into action. They see through risk and put weight into rewards. They know their views, but do not hold a heavy bias so that they can openly disagree with themselves if they see fit. They are business leaders that attract ideas. And most importantly, they are not alone. Innovation is all about a cumulative; language exists for a reason, and that is for humanity to record, communicate, share and combine these ideas into a collective pool of information, and entrepreneurs think of ways to mold something out of them.

 

Business leaders: idea attraction: how to capture, cultivate and action: capture system? come from people closest to action


How can students find innovation and help society?

The problem in Canada, specifically, was identified in the discussion to be a large productivity gap and slower rates of adoption in technology in Canada. The reasons mentioned were perhaps the lack of competition, having all the tools for execution but not actually executing, an ineffective capture system for innovative ideas… the list goes on. To foster an innovative environment, we can start from university. We don’t really have issues with generating ideas, but more of what to do once you have one.

 

As an aspiring entrepreneur, the discussion really inspired me to stop being afraid of taking that first step or of making mistakes, because the biggest difference between people who dream big and people who breathe life into their big dreams is action. Eric commented that it is a “dog eat dog world,” but that should not be discouraging as long as you come into the world prepared. Be prepared to believe that there is a better way, as he put it. Be prepared to be wrong, but have the inner confidence to challenge yourself. Be prepared to invest your thoughts in the benefits for motivation, instead of fearing the risks.

 

We’re young, and it’s a good time to make mistakes. Bill Gates one said, “At Microsoft there are lots of brilliant ideas but the image is that they all come from the top — I’m afraid that’s not quite right.” There will be many people with more years (and experience) than you, but you have the advantage of coming from the source, closest to action I am discovering so many wonderful opportunities in Sauder alone in terms of clubs, events, workshops and courses, and from what I hear, there will be an additional project-based course in development. Your university is one of the biggest foster homes for innovation, so make use of what’s available to you. It’s time for us to take charge, take risks, and take a chance.

 

Are you ready to be the change?

 
 

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Insight Marketing Strategies Product Positioning & Branding

Business Cards: The Brand in Your Hand

A student’s guide to the business card design and printing process.

 

First of all, I want to follow up on my previous blogpost. I find it fascinating that within days after publishing it, I already received comments from web surfers as well as peers, and even an employee from a business I blogged about. Businesses are constantly monitoring social media just as often as consumers follow businesses. Tiffany Pai’s blog explores such effects of web presence and specifically its impact on the consumer population. It is evident that establishing a strong web presence is important, but we mustn’t forget personal branding in the “physical” world as well.

 

 

‘Tis the season for personal branding. Business cards are every Sauder student’s quintessential must-have tool, and with the profusion of great networking events in the New Year from Style in the City 2012 and BizzComm to NIBC and Enterprize, this winter break is the perfect time to brainstorm, design, and print your own business cards.

 

 

As a design and networking addict, the Sauder business cards were not distinctive enough for my tastes. Thus, I set out on a journey to research and develop my own business cards. Here are, from my experience, the top 3 tips for creating personal business cards with respect to the design and printing process:

 

1.      Remember the purpose of your card.

Business cards should be memorable, simple and informative. Think about how long you would look at a card if someone were to hand their card to you. Keep your content basic and visible; never clutter with all your Twitter, Facebook, and LinkedIn accounts. If you’re a student with no business or clubs, just include your name, phone number, and e-mail. If you are an executive of a club or owner of a business, include your company name and title, fax, mailing address, as well as a corporate website. Make sure the phone you use is direct; there’s a reason why you see businessmen with a Blackberry, iPhone and Android.

 

 

2.      Do your research and don’t be afraid to spend a little more – pick your printing company carefully.

My advice is either to read customer reviews, or to go to the store to meet the employees and check their printed samples before ordering from a company, because the “more-for-more” strategy doesn’t always apply. I recently had experience with a 3 – 4 day print service at a printing company in Downtown Vancouver that had a very clean and professional website, priced between $55 and $60. Although the staff was kind, the overall service and quality lacked the professionalism and promptness I expected for their price point.

 

Also, something to take note of is that different printing companies will have different specifications on how to prep your business card design for print. Generally, make sure your design in Adobe Illustrator or Photoshop is prepared with:

 

·         300 ppi (resolution)

·         canvas size at the standard cut size 3.5 x 2 inches (89 x 51 mm)

·         add an additional quarter inch bleed all around (always add guides to show where bleeds are)

·         produce CMYK colour mode.

Another reason why choosing a good printing company is extremely important is that different places will offer different paper textures, paper thickness, and printing techniques. Generally, I’d go with a heavier matte card stock (at least 12pt, and at best, 14 or 16 pt) so people it is easier to write on. Silk lamination is a current trend because of their durability (tear and water-resistant) and elegance (smooth, matte finish).  This, combined with either spot UV or metal foil printing (overlaying either a gloss with a shiny embossing effect or a metallic sheen) can create a spectacular and elegant effect:

16 pt card, silk finish, spot UV

16 pt card, silk finish, UV coating over text, silver foil

 

3.       Remember that there are FREE resources everywhere.

  

 

If you are unsure how to set up your file or even just where to start, there are free templates everywhere on the web. Refer to other people for inspiration, or browse for templates on sites like DeviantArt. Find a beautiful colour scheme on Kuler, and then choose a premium font like Quicksand or Zag. Remember the different connotations colours give, and ensure that the font is simple

 

(usually sans serif), and readable (no less than 8 pt). A good font is pretty much the difference between an amateur and professional business card. The current trend in business card revolves around minimalism, simple icons, clean vector lines, and a uniting colour (often tri-colour) or pattern theme on front and back. Here’s a great example:

 

Finally, be sure to read up on business card etiquette. Keep your cards clean and unfolded. Generally, present and receive business cards with both hands, palms up. Always look at the card you are given before putting it away in your cardholder, give thanks, and makes notes on it inconspicuously.

 

To sum it all up quickly, remember that in addition to the actual design (colours and fonts) of the business card, you can play around with the actual print and card stock itself. Make it simple but to the point, with a unifying colour scheme or even text-as-a-logo. Make the card bilingual if your environment requires so, or if you want to show diversity. I hope that after reading this, you have gotten a better grasp of business card designs, and I leave you with one last bonus tip – NEVER START LATE. Business cards may be small, but take hours and hours to perfect.

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