what i learned on my summer non-vacation

August 19th, 2011 • 5 comments library, tech
Tags: boingboing, dean giustini, drupal, evangelist, glogging, google reader, klout, libr559m, libresistance, lurker, participation, producer, self-reflection, social media, storify, twitter

In our presentation for libr559m, which our group did on (my) Thursday, Dean asked us what we’d learned that we hadn’t known before in creating our project. At the time I mentioned the technical stuff about working with Drupal. Afterwards I was asking myself how much of this course was just me performing. I mean, I grew familiar with a bunch of tools over the course of the past 6 weeks, but I had some pretty firm social media habits coming into the course, so it’s not like I’ve now discovered Google Reader and nothing will be the same again. (Glogging isn’t really for me.)

I think the biggest thing I learned (apart from generally being impressed by my study buddy’s insight and principles, but that’s not really the domain of the class) was how relatively painless it can be to work with people across so many timezones. I didn’t feel disconnected from the class even though we didn’t share a hemisphere. That in itself is an experience that’s useful.

Another question Dean asked at the end of our presentation was whether I ever feel information overload. I assume this is because I’ve been pretty visible in my quasi-prolific use of these tools (though if you check the Storified summations of the class you’ll see a lot of other people posting more than me on Twitter). I think that’s where my performing this class kind of comes in. Normally I’m more of a lurker. I use these tools but for my own benefit, to suck things into my own head. I was trying to take the opportunity of doing a class in social media to work on being a more active producer in this sphere. If you take your classes as a means of developing yourself professionally, well, if I’m going to be paid to be on Twitter someday my employers would want to see some results, not just that I’m full of neat tales from BoingBoing. I think I’ve got a better handle on being a visible social media producer now. For what it’s worth, my Klout score jumped quite a bit since the course began.

I think I’m negotiating a good balance between being a social media user (which I was) and an evangelist (which I won’t ever be). Finding some middle space there seems like a good result, and a good use of three of my precious credit hours for the degree.

quashing participation

July 21st, 2011 • 6 comments library
Tags: administration, angry, annette de faveri, australia, beth davies, blog, bureaucracy, communications, community, community-led libraries, courses, danah boyd, disciplinary hearing, i got in trouble because of my blog, koha, libr559m, libr579b, module 2, offline, online, opac, participation, school, social media, twitter

Information professionals should be using social media if they care about the rest of the world. I mean, I’m a fan of cataloguing in a cave, but engaging with your community is important. Even if you’re the most locally focused librarian ever in a community where none of your users give a shit about Twitter it’s important to be using it to pull in information and to show off the knowledge being created in your community.

One thing we learned in our Community-Led libraries course with Beth Davies and Annette de Faveri was the importance of not coming into a space with an agenda. Not showing up and saying “Here are some awesome things the library can do for you!” but hanging out and asking what is happening with them, letting the community lead the library. That takes a long time. I think participating online requires a bit more push than that, because if you’re just hanging out as a library, not talking on Twitter, you’re invisible (in a way you aren’t when you’re sitting in a halfway house with a box of donuts).

I also think the idea of a limit to our participation in social media is stupid. I mean, sure, posting pictures of patrons on Facebook without their permission is a bit sketchy. But stopping information professionals from being part of the world just because of who their employers are is bullshit.

A story from work: A library in Northern Australia was making use of some of Koha’s features to integrate a blog onto the front page of the OPAC. The library staff were creating this information to participate in the wider world and were really proud of it. And then their Communications Department found out and shut it down. Not because of something bad that happened but because of stupid bureaucratic power disputes that said librarians aren’t authorized to create publications. That story makes me incredibly angry. To have participation curtailed by the communications department who wanted more control over messaging is kind of terrible.

Part of my visceral reaction to that story has to do with my personal history working at a public library that had a regressive attitude towards people talking about things online. I was disciplined for blogging about work on my personal time. The disciplinary hearing involved the director of our library telling me I was not fit to be a librarian and shouldn’t go to library school because of my disrespectful attitude. This experience led to my disclaimer/explanation page you can see linked to on my library blog’s of Opinions & Assholes page, and you can read some of my other ruminations about privacy and the like when that former library actually created a social media policy because of me. That link includes a response to a danah boyd article.

creating stakes to fight apathy

July 17th, 2011 • 2 comments library, tech
Tags: activism, apathy, culture, internet, libr559m, magpie librarian, mission, module 2, new york, participation, paul ford, politics, r david lankes, reading, revolution, school, social media, the atlas of new librarianship

Using social media as a way of creating a space for people to have a stake in their culture is hugely important. That’s how you fight apathy and how you a human is alive. The notion of people asking Why Wasn’t I Consulted? more in the internet age compared to the TV age is huge.

From Confronting the Challenges of Partcipatory Culture: Media Education for the 21st Century (PDF link):

“Politics, as constructed by the news, becomes a spectator sport, something we watch but do not do” (Jenkins 2008: 10).

That is a terrible thing. If there’s going to be a revolution it can’t be televised because everyone needs to participate in it.

This is an issue that affects librarians even beyond the actual serving of our patrons, but in keeping our jobs. A bit on library student apathy from Magpie Librarian:

We’ve been thinking of who our next advocates might be. I thought I was pretty damn brilliant to think of trying to tap into the MLS student population. I figured that a) they’re already passionate about libraries and b) they have a vested interested in wanting library jobs to open up. I went to speak at a NY library school that I will leave unnamed. They well-publicized my event during curriculum space (a time when there would be no classes). I spoke in the student lounge to a group of students glued to their textbooks. I talked about library closures, layoffs, the future of libraries. I didn’t get much of a response, other than an uncomfortable wall of silence. One of my fellow Urban Librarianites called out, “Do any of you care about advocacy? You know, the apathy is what’s going to kill us.” A girl looks up from her textbook, “I have a lot of reading to do.” I silently handed out some advocacy tips and got the hell out of dodge.

R. David Lankes’ states in his Atlas of New Librarianship:

The MISSION of LIBRARIANS is to IMPROVE SOCIETY through FACILITATING KNOWLEDGE CREATION in their COMMUNITIES.

I love the concept of librarians being agents of change, and how it requires more than simply lurking. There has to be creation going on, not just talking, but creating a space for people to participate in creation is one of the most important things a library can do.