COMM 101 – 16/10/2012 – In the Backstage of the Vintage Clothing Strategy

Of course I like being well dressed and I acknowledge the importance of appearance as a first step in every conversation or relationship. I’m not blaming fashion neither since I understand the human need for belonging and, after all, isn’t it natural (if not honorable) to copy the things we like including clothing styles? However, I’m not that kind of guy who would spend hundreds of dollars for a specific brand and you will never hear me encouraging the versatility of fashions changing from one day to another under the manipulative hands of greedy businesses. Considering fashion, I also have troubles understanding the whys and wherefores of the Vintage Clothing Strategy… How can one accept to pay more for “brand new” washed-out jeans with holes? Is this ethically viable?

Originally, it appears that vintage clothing only implied Continue reading

COMM 101 – 12/10/2012 – Positioning Organic Foods

Proposing recommendations for improving a Business Plan is part of our COMM 101 group assignments. We chose to work on an Organic Foods Store in Ohio (USA). In fact, we find this market attractive and particularly trendy. It is also growing in a way that may offer opportunities for entrepreneurs. Personally, I like the numerous values encompassed in the “organic” feature: it carries symbolic significance and ideas such as health, eco-friendliness, quality of life, wellness, etc. It goes beyond mere nutrition and it emotionally involves the consumers. Since our Business Plan lacked content for its Marketing Strategy, I decided to develop it and found out some analytic tools backing up my observations. Interestingly enough, it appears that the forecasts of these studies published in 2004 pointed towards the good direction: eating “organic” is more and more part of a real way of life.

Currently, the classical mainstream positioning of organic foods is still based on Continue reading

COMM 101 – 08/10/2012 – The Blue Ocean Strategy

Michael E. Porter’s Generic Strategies imply a value-cost trade-off according to which companies can either create greater value to customer at a higher cost, or create reasonable value at a lower cost. However, another strategy pursuing both differentiation and low cost simultaneously exists: the Blue Ocean Strategy. Developed by W. Chan Kim and Renée Mauborgne; the Blue Ocean Strategy contrasts with the red ocean metaphor. The idea is that a company doesn’t compete anymore to get a bigger market share than the other competing sharks in the bloodied existing market space but creates a new market to swim in a new blue ocean.

The success of the Cirque du Soleil is a good example of the Blue Ocean Strategy. Since they were the first ones with shows combining street performers, acrobats and gymnasts in intercultural theater and dance dramas, they reconstructed the market’s boundaries. They created an uncontested market space and made competition irrelevant. Consequently, they created and captured a new demand. Furthermore, they did not behave monopolistically and priced their “product” strategically to win a massive public resulting in a win-win situation for the spectators (value proposition), for the Cirque (profit proposition) and for the artists (people proposition). Their strategy is illustrated in the following strategy canvas:If attending a show remains expensive (≈ $100 for the show ‘O’), it is because of the focus put on creativity. No lack of means should impair the performance of the artists. For instance, to set the Bellagio Hotel built for ‘O’ in Las Vegas was $75 million. Such costs justify the pricing of the tickets. The artists’ needs must be satisfied for the Cirque to ensure its success, the viability of its business model and, of course, the stars shining in the eyes of its amazed spectators.

Sources:
www.blueoceanstrategy.com
www.sixpathsconsulting.com/blue_ocean_strategy.htm

COMM 101 – 05/10/2012 – Bland Mission Statements vs. Concrete Strategic Intents

An important part of our work in COMM 101 consists in understanding and studying Business Plans. I have to admit that I had never looked at such kind of documents before having to do it in class and one thing that surprised me right away are the mission and vision statements of most Business Plans. I found it interesting to emphasize in a Business Plan the big picture, the direction of the company’s strategy. However, I found some of these statements pretty empty, idealistic, immeasurable and closer to poetry than Business. Come on, we aren’t that credulous! 🙂

Today, I was happy to read in the Harvard Business Review a blog post by Gregory McKeown, the young CEO of THIS Inc. (leadership and strategy design agency), sharing the same opinion than me. In his post “If I Read One More Platitude-Filled Mission Statement, I’ll Scream” (October 4, 2012), McKeown gives three advices to formulate both concrete and inspirational mission statements that he calls strategic intents:

First of all, businesses/organizations should stop “wordsmithing and start deciding”. Clarity and concreteness empower: a strategic intent should be the “decision that makes 1,000 decisions.” It should be precise enough to be constantly confronted with the question “Does this new idea really help us to achieve our intent?” Secondly, businesses/organizations should ask “Will we know when we are done?” The mission to eliminate hunger in the world is grandiose but if the NGO counts 5 members, such statement doesn’t make it credible. Finally, businesses/organizations should move from having a pretty clear statement to having a very clear statement.

Myself being somehow inclined to beat around the bush while embroidering double-talk sentences, I wish that I will remember these advices in my future career. 🙂

COMM 101 – 20/09/2012 – Crisis: are Business Schools to Blame?

While wondering to what extent aiming at profit maximization is ethically viable; I read a blog post by the former dean of the Yale School of Management Joel M. Podolny highlighting the Business Schools’ responsibility in the 2008 crisis: “Are Business Schools to Blame?” (March 30, 2009 – Harvard Business Review). Joel Podolny identifies 3 main reasons explaining the burden put on MBAs:

Firstly, leadership is taught as a soft, big picture oriented course contrasting with the details on which hard, quantitative courses focus. Such dysfunctional divide between the challenges of management and leadership under-considers values and ethics. Secondly, the fact that MBA degrees compete with one another in terms of graduates’ salaries increases doesn’t foster that a MBA is before all a professional degree requiring responsibility and accountability. Finally, Business Schools emphasize the success of their former graduates but don’t accept responsibility for the harm they do.

How will Business Schools demonstrate a greater affinity with society’s interests? This question needs to be answered for trust to revive between people and Business Schools.

At Sauder and elsewhere I see changes. Building-up on my previous blog post introducing Social Business, I notice for instance sprouting and Continue reading

COMM 101 – 13/09/2012 – Reconciling 2 Nobel Prizes with 1 Yoghurt… that’s a good Pri[z]e!

I was asked today to think about the social responsibility of business. Here are a few thoughts…

The social responsibility of business is to increase its profits“, writes the Nobel Prize in Economics Milton Friedman. “Money can remain the means of business but not its end”, claims on the contrary the Nobel Peace Prize and creator of microcredits Muhammad Yunus. Business, to me, is meant to improve the people’s lives and have an impact towards a better world. I might be French, dear Milton, but I’m not “speaking prose” here… and unlike Molière’s Bourgeois Gentilhomme, I’m not 70 and still study Business Fundamentals so please leave me my hopes to re-define a little bit with modesty on Yunus’ line what Business is… with a yoghurt. 🙂

I attended one month ago a conference by Emmanuel Faber, executive vice-president of Danone. Here is the story he told us about: in March 2006, Danone and Grameen, the worldwide known multinational company on the one hand and the people’s bank created by Yunus on the other hand; worked together to create Continue reading