To: Team Peanut From: Lisa Liang Date: December 19, 2019 Subject: Web Folio Hi team Peanut, I have completed my web folio. Here is the link to my web folio: https://blogs.ubc.ca/eng301lisa/. It has been a wonderful experience working with all…

To: Peanut Team From: Lisa Liang Date: December 19, 2019 Subject: Formal Report – Reducing CCTS Complaints Hi team Peanut, My formal report regarding reducing CCTS complaints at the Burnaby Telus call centre has been completed. Attached is a PDF…

To: Amy Yung From: Lisa Liang Subject: Peer review of application package draft Date: December 16, 2019 Hi Amy, peer review of your application package draft has been completed. The comments and suggestions below are separated by different components of…

To: Peanut Team From: Lisa Liang, English 301 student Subject: Application Package Draft Date: December 11, 2019 Attachments: 301 Lisa Liang Job Advertisement    301 Lisa Liang Application Package Hi Team Peanut, The application package draft has been completed. Please…

To: Cheryl Chao From: Lisa Liang Date: December 7, 2019 Subject: Peer Review of Formal Report Hi Cheryl, Your peer review for “Increasing Data Collection Accuracy at Fairview Behaviour Consulting Inc.” has been completed. The comments and suggestions below are…

To: Peanut Team From: Lisa Liang Date: November 30, 2019 Subject: Formal Report Draft Hi team Peanut, attached is a word copy of my formal report draft. I have also emailed a copy to Cheryl Chao, who will be my…

TO: Jojo (Syau-jing) Huang, Team Writer FROM: Lisa Liang, Team Editor DATE: October 10, 2019 SUBJECT: Peer Review of effective email communication Hi Jojo, thank you for submitting this memo regarding effective email communication. Please allow me to share a few suggestions below: First Impression: Each…

Letter #1 Compliant Letter Lisa Liang 2329 West Mall Vancouver, B.C. V6T 1Z4 November 19, 2019 Telus Store 4500 Kingsway Burnaby, B.C. V5H 2A9 Subject: Failure to Provide Technical Support I have been using Telus home internet and TV services…

November 17, 2019 To: Evan Crisp From: Lisa Liang, student of English 301 class Subject: Best Practices in Writing Emails to Professors Introduction Here’s the memo you’ve requested regarding best practices for writing emails to professors requesting for a seat…

MEMORANDUM To: Dr. Erika Paterson, Instructor of English 301 From: Lisa Liang, Student of English 301 Date: November 9, 2019 Subject: Progress Report for Reducing Commission for Complaints for Telecom-television (CCTS) Complaints at the Telus Call Centre in Burnaby Audience…