Archive for June 14th, 2006

Salute to Tom Bolling!

Wednesday, June 14th, 2006

Tomorrow is Tom’s birthday. Tom is a reference librarian at UW in Seattle. He helped me in many ways when I started my first student assistant job in the US. Tom made me believe that reference librarians have the most rewarding job in the world. He helped me to provide instruction sessions with confidence to […]

The User is not broken

Wednesday, June 14th, 2006

Food for thought and an eye-catching post on Free Ranger Librarian. Some quotes: “The user is not broken. Your system is broken until proven otherwise.” “Your website is your ambassador to tomorrow’s taxpayers. They will meet the website long before they see your building, your physical resources, or your people.” Not just young students, 4 […]

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