Virtual Reference

by Jing Liu ~ July 29th, 2008. Filed under: Summer Institute for Chinese Studies Librariship.

UW worked with Cornell for a few years serving users on both campuses, until they both joined the national program. Now virtual reference is marketed on all subject web pages. UW is assigned 10 hours a day for the national virtual reference work and UW users get help 24/7. QuestionPoint has Chinese interface now, but can not handle multi-language?

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