Archive for July, 2011

best practices: libraryhack and engaging the community

I’m a big fan of how the National, State and Territory libraries of Australia and New Zealand ran Libraryhack2011. This is a consortium of governmental libraries promoting the use of (a small selection of) their collections in mashups. They’ve got a blog explaining things, a pretty vibrant Twitter feed (that isn’t solely reposting the blog’s content), and dude, they’re doing the mashup thing. How much more social media can you get? (One of my favourite entries in the contest was this sound recording made from a photograph.)

Interestingly, maybe instructively, this is an event, not something ongoing, and it isn’t very prominent on the NSW State Library website, which I think is a bit odd. Maybe this isn’t a best-practice after all.

But it does work well for that idea of “stepped” approaches for organizations. Focusing a social media outbreak on something that’s happening with the organization would give a good focus, to quickly move beyond the “What would we tweet about?” questions.

Event-type experiments can also be sold as short-term projects especially to more traditional (read: hidebound) organizations, who’re scared of what people might say about them online. If you’re having an event you want people to talk about it so it’s a good demand generator for social media engagement. Starting up accounts related to some big event would be a way to get the kinks worked out, to see what works for your users and your staff.

Now this is all stuff that looks appealing to me as a person. I have no idea how the organizations involved are evaluating the success of the libraryhack project. Would that be based on pageviews or submissions or what? It seems that you can find out how many people love the hell out of hacking library stuff, but that metric might not translate to some mythical general user.

spimes and blogging affordances

An excellent book about the design of technology and how things work is Bruce Sterling’s Shaping Things. It’s one of my favourite nonfiction books and it’s all about what our tools allow us to do and make us do. The idea is that technology has moved through different stages through history, affording us different roles.

From Cory Doctorow’s review of the book on BoingBoing:

Sterling traces the history of tools from artifacts (farmers’ tools) to machines (customers’ devices) to products (customers’ purchases) to gizmos (end-users’ platforms) and to the future, which is defined by what Sterling calls Spimes.

A Spime is a location-aware, environment-aware, self-logging, self-documenting, uniquely identified object that flings off data about itself and its environment in great quantities. A universe of Spimes is an informational universe, and it is the use of this information that informs the most exciting part of Sterling’s argument.

The book came out in 2005, but as Foursquare and all the other locative services continue to gain traction, that spimey future looks a lot closer.

In regards to the specific affordances of blogging I find it funny that as Twitter gets taken up, blogging is where people are going to express their lengthy thoughts. Blogging as the means of talking out serious issues instead of just tossing off a couple of one-liners with a good hashtag isn’t something I expected when I began. But blogging is a platform for putting different subject matter into. Twitter is awesome for jokes and conversation. Way better than a blog where you have to go through the monumental effort of publishing your text. It takes multiples of seconds to log in and pick New Post and all that. So terribly slow. (And seriously, as qwerty keyboards on phones are replaced with touchscreens the annoyance of typing out anything more than 140 characters at a time does make Twitter more attractive.)

And then there’s this interesting post on how Twitter beats Google+, which twists the idea of expressing complete thoughts from a single brain further. The thesis there is that G+ isn’t a new enough medium, because storytelling there feels too much like blogging, and isn’t as collaborative as the exquisite corpseishness that is Twitter.

But maybe I’m just a stick in the mud with wanting things to come from one mind and human’s fingers (ignoring the publishing machine behind everything. I like the myth of the heroic individual that’s enabled by the culture of blogging. What about you?

introduction for libr559m

From the Vista Blackboard discussion forum thingy, a piece of software I am not too big a fan of, for LIBR559m.

I’m Justin and I’m in Sydney Australia doing a SLAIS co-op term – two terms in a row, I guess – as a systems librarian doing tech support for piles of special libraries. I started at SLAIS last September.

I’ve had a blog since 2002 (Wil Wheaton made me do it). When I was in journalism school in 2004 we had a New Media class and talked about how the world was changing ad nauseum. And then I participated in the change (doing interviews about crowdsourcing from the citizen-journalism fringes). So when I talk about this stuff here I’ve totally got my journalist hat on. Fair warning. I see journalism and librarianship being pretty intimately connected and like getting paparazzi flashes in their faces during their private times.

I’ve got my blog for this class set up here, but my more general library/bookish site is Librarianaut.com, my personal blog is The Dubious Monk and I’m @jjackunrau on Twitter. Those’d let you know me a bit better and from some different angles (though I cuss in all of them – again, fair warning).

Looking forward to meeting you.

If you came over here from that you’ll notice there are several months worth of other stuff on this blog already. I imported some Librarianaut posts about library school and SLAIS over because, having blogged for nine years it felt really really naked to not have an archive.

the matter of experience

I see training in Koha as one of my most marketable things I do at Prosentient. It also feels weird to be thinking about how things will look on a resume, but whatever, the job market I’m going into is competitive. If I want a job some day thinking about this stuff is probably going to be a good idea. I’ve been terrible at selling myself in the past, and while there’s a kind of bravado in saying “they didn’t hire me because I was honest” it’s probably good to be honest in positive-about-my-abilities ways along with my standard self-deprecation.

So last week I went out to the Gippsland region in Victoria to train a couple of librarians in using Koha. This is another one of those instances where working for a small company is fun. I was given a lot of trust, some accommodations and a breakdown of how long to spend on each section of the software.

The librarians I was training are attached to hospitals, and very much in the special libraries are a one-person show kind of mould. They knew each other and were very good at asking detailed questions, which was great for me, since I’m more of a responsive teacher than a dictator of holy writ. We pushed the edges of what Koha is capable so they knew what was possible and what wasn’t. I hit the limits of my knowledge several times and brought back questions to answer later.

After our two days, which felt pretty intense on my end, they’ll be going live with their new systems this month. They seemed happy with what I could teach them. It was really fun to be a field agent for a few days. I find that hanging around the office doing so much on the computer is a touch painful. I feel nerves pinching from all the sitting, so it was good to get out into the world and crouch next to some folks who don’t like MARC records but have to use them, and show them how we can make their lives easier.

I do like how directly a couple of my SLAIS courses I took impact my work here (those courses would be Cataloguing and my Instructional Role of the Information Professional). The Instructional one is kind of obvious when I’m talking about going out and running a two day workshop, but even though I’m not hardcore cataloguing, knowing that lingo and how the rules work is really goddamn useful when you’re trying to teach someone how to use the software to do it. I do find that my knowledge of the Acquisitions module of Koha is less extensive since I haven’t had the experience with acquisitions (beyond troubleshooting Koha) that I have with Circulation and Cataloguing.

So yes, I join the chorus of people who say library school students both need to get experience and need to take a fucking cataloguing course. Use. Ful.

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