Memorandum
To: Dr. Erika Paterson
From: Alison Ma
Date: July 10, 2020
Subject: Progress Report on my Formal Report
As requested in Unit 2:3, a progress report detailing the key elements for the final report is provided below. Any feedback from you is much appreciated.
Audience
The formal report will be presented to the CEO, Marketing Manager and Business Analyst of the Ecommerce company called HKTVmall, which is a local company in Hong Kong. These three stakeholders are the primary audience for this project in order to help them understand the culture and expectation of the education of Ecommerce software. Other colleagues working in the company are also welcomed to read the report upon CEO’s permission.
Purpose
The objective of this report is to inform the audience about the need of software education in this technology-driven world. The intended purposes are to identify the necessary software for the company’s business and the advancement of software knowledge according to employee’s expectation.
Significance
As the world is undertaking online business practices more often than any time before, it is of utmost importance that workers in the company are able to handle technology in this fast-paced society. This report could help the company improve its current technology education and plan ahead the necessary software implementation to further boost potential profit.
Research Plan
- Distribute survey to workers in different department (translation is not necessary)
- Interview with senior staff member and related parties such as marketing manager and business analyst
- Evaluate normal staff members acceptance of proposed installation of new software
- Review statistical report highlighting importance of software and technology to a company’s development
- Research all programs that are already using in the company to understand its intended purposes
- Research for the cost of intended software programs and evaluate the acceptance of bigger stakeholders such as marketing manager and business analyst.
Writing Schedule
- Create a survey for normal staff members and prepare interview questions for related parties (done)
- Start distributing survey upon approval by Dr. Erika Paterson (July 15)
- Schedule meeting with marketing manager and business analyst (July 14)
- Interview dates to be confirmed – should be in the week of July 13
- Observation of workers’ use of software programs (week of July 13)
- Analyze data obtained from interviews, surveys and observations (July 20)
- Analyze results and statistical data from academic report
- Present recommendations and report to intended audience (July 27)
Thank you for reviewing my progress report. I look forward to reading your feedback and suggestion.
Enclosures:
Survey about Software Education in Ecommerce Company
Interview Questions with Senior Manager and Business Analyst
Leave a Reply