MEMORANDUM
To: Dr. Erika Paterson, Instructor ENGL 301 Technical Writing UBC
From: Hangwei Bao, Student ENGL 301 Technical Writing UBC
Date: July 15, 2020
Subject: 301 Formal Report Progress
As requested per this week’s instructions, here is my progress report for my formal report regarding developing an official WeChat account for online orders. My progress to date is outlined outline the challenges and proposed methods for obtaining the most reasonable and effective outcomes within the allotted time.
Purpose of Report
The purpose of this report is to provide recommendations for effectively decreasing COVID-19 transmission risk in crowded indoor spaces (such as beverage stores) by executing sale transactions more quickly, in other words, limiting the time spent in stores also limits the exposure to people with COVID-19.
Intended Audience
Shareholders of Leletea : Liwei Ma, Lichun Bao & Dongkun Cai.
For any project that directly impacts Leletea’s sales, approval will be determined by the shareholders of Leletea. This report is intended to provide Leletea’s shareholders with adequate information to safely reopen their high-volume store.
Report Objectives
The objectives of this report are to :
- identify the safest way to reopen high-volume store like Leletea
- establish the most effective method for reducing customers’ time spent in stores
- provide recommendations for operating business in a safe manner for consumers
Report Outline
Please see the attached document,
301 Formal Report Outline
Research Plan
In order to present a reasonable and effective outcome, I plan to :
- identify and photograph the most crowded times in Leletea (4 days of observing, 2 days in the Weekdays and 2 days in the Weekends)
- observe the sale transactions time
- survey shareholders of Leletea and the store’s loyal customers
- research how small business (boba tea business) can operate well during the pandemic
- analyze the potential benefits and drawbacks to online ordering
- compile cost analysis
- data analysis from surveys
- produce recommendations based on cost analysis/data analysis and observations that were planned above
Writing schedule
A detailed breakdown of my writing schedule is attached.
301 Formal Report Research Writing schedule
Challenges
- Shareholders have different schedules, which makes the communication process particularly difficult, as the report needs all three shareholders’ approval.
- I have created an online questionnaire but not enough customers have completed the questionnaire.
Thank you in advance for your review and professional insights that will assist me in strengthening this report.
Interview-Questions-For-Shareholders-
“Online Survey questions for Leletea Customers” link:https://forms.gle/T3Cdh2MUhvRmXqfaA
Hello Hangwei
Thank you for posting this progress report, please check your UBC email box for my comments and questions, thank you.