Papers on Automation and Robotics

Last update: Jan 18, 2022

In this post, I am gathering robotics-related papers in information systems and related disciplines. This is by no means an exhaustive list. I will keep updating this list.

  1. Ge, Ruyi, Zhiqiang (Eric) Zheng, Xuan Tian, Li Liao (2021) Human–Robot Interaction: When Investors Adjust the Usage of Robo-Advisors in Peer-to-Peer Lending. Information Systems Research 32(3):774-785.
  2. Jain, Hemant, Balaji Padmanabhan, Paul A. Pavlou, T. S. Raghu (2021) Editorial for the Special Section on Humans, Algorithms, and Augmented Intelligence: The Future of Work, Organizations, and Society. Information Systems Research 32(3):675-687.
  3. Berente, Nicholas, Gu, Bin, Recker, Jan, Santhanam, Radhika. (2021) Special Issue Editor’s Comments: Managing Artificial Intelligence. MIS Quarterly (45: 3) pp. 1433-1450.
  4. Dixon, Jay, Bryan Hong, Lynn Wu (2021) The Robot Revolution: Managerial and Employment Consequences for Firms. Management Science 67(9):5586-5605.
  5. Schanke, Scott, Gordon Burtch, Gautam Ray (2021) Estimating the Impact of “Humanizing” Customer Service Chatbots. Information Systems Research 32(3):736-751.
  6. Park, H., Jiang, S., Lee, O. D., Chang, Y. (2021) Exploring the Attractiveness of Service Robots in the Hospitality Industry: Analysis of Online Reviews. Information Systems Frontier
  7. Graetz, G., Michaels, G. 2018. Robots at work. Review of Economics and Statistics (100:5), pp. 753-768.
  8. Luo, Xueming, Siliang Tong, Zheng Fang, Zhe Qu (2019) Frontiers: Machines vs. Humans: The Impact of Artificial Intelligence Chatbot Disclosure on Customer Purchases. Marketing Science 38(6):937-947.