Tag Archives: mobile

The Effect of Mobile Device Management on Work-from-home Productivity: Insights from U.S. Public Firms

Park, Jaecheol, Myunghwan Lee, Gene Moo Lee “The Effect of Mobile Device Management on Work-from-home Productivity: Insights from U.S. Public Firms”, Work-in-Progress.

  • Based on an industry collaboration
  • Presentations: UBC 2023, MSISR 2023, KrAIS 2023, WeB 2023, AOM 2024
  • Best Paper Nomination at WeB 2023

The use of mobile IT, providing employees with accessibility, flexibility, and connectivity, has become increasingly vital for businesses, especially for work-from-home during the COVID-19 pandemic. However, despite its prevalence and importance in the industry, the business value of mobile device management (MDM) and its role in establishing digital resilience remain underexplored in the literature. To address this research gap, our study examines the effect of MDM on a firm’s resilience to the pandemic. Drawing on the resource-based view (RBV), we utilize novel proprietary data from a global MDM solution provider for U.S. public firms. We find that firms with MDM have better financial performance during the pandemic, demonstrating greater resilience to the shock. Additionally, we explore the moderating role of external and internal factors, revealing that firms with high environmental munificence or those with low IT capabilities experience greater resilience effects from MDM. Furthermore, we observe heterogeneous effects across industries that firms in industry sectors demanding greater mobility have a greater resilience effect from MDM. This study contributes to the information systems literature by emphasizing the business value of MDM and its crucial role in building digital resilience.

Matching Mobile Applications for Cross Promotion (ISR 2020)

Lee, Gene Moo, Shu He, Joowon Lee, Andrew B. Whinston (2020) Matching Mobile Applications for Cross-Promotion. Information Systems Research 31(3), pp. 865-891.

  • Based on an industry collaboration with IGAWorks
  • Presented in Chicago Marketing Analytics (Chicago, IL 2013), WeB (Auckland, New Zealand 2014), Notre Dame (2015), Temple (2015), UC Irvine (2015), Indiana (2015), UT Dallas (2015), Minnesota (2015), UT Arlington (2015), Michigan State (2016), Korea Univ (2021)
  • Dissertation Paper #3
  • Research assistant: Raymond Situ

The mobile applications (apps) market is one of the most successful software markets. As the platform grows rapidly, with millions of apps and billions of users, search costs are increasing tremendously. The challenge is how app developers can target the right users with their apps and how consumers can find the apps that fit their needs. Cross-promotion, advertising a mobile app (target app) in another app (source app), is introduced as a new app-promotion framework to alleviate the issue of search costs. In this paper, we model source app user behaviors (downloads and postdownload usages) with respect to different target apps in cross-promotion campaigns. We construct a novel app similarity measure using latent Dirichlet allocation topic modeling on apps’ production descriptions and then analyze how the similarity between the source and target apps influences users’ app download and usage decisions. To estimate the model, we use a unique data set from a large-scale random matching experiment conducted by a major mobile advertising company in Korea. The empirical results show that consumers prefer more diversified apps when they are making download decisions compared with their usage decisions, which is supported by the psychology literature on people’s variety-seeking behavior. Lastly, we propose an app-matching system based on machine-learning models (on app download and usage prediction) and generalized deferred acceptance algorithms. The simulation results show that app analytics capability is essential in building accurate prediction models and in increasing ad effectiveness of cross-promotion campaigns and that, at the expense of privacy, individual user data can further improve the matching performance. This paper has implications on the trade-off between utility and privacy in the growing mobile economy.

Link Formation in Mobile and Economic Networks: Model and Empirical Analysis (Ph.D. Dissertation 2015)

Gene Moo Lee (2015). Link Formation in Mobile and Economic Networks: Model and Empirical AnalysisUT Austin Ph.D. Dissertation, Austin, TX, August 2015.

In this dissertation, we study three link formation problems in mobile and economic networks: (i) company matching for mergers and acquisitions (M&A) network in the high-technology (high-tech) industry, (ii) mobile application (app) matching for cross-promotion network in mobile app markets, and (iii) online friendship formation in mobile social networks. Each problem can be modeled as link formation problem in a graph, where nodes represent independent entities (e.g., companies, apps, users) and edges represent interactions (e.g., transactions, promotions, friendships) among the nodes.

First, we propose a new data-analytic approach to measure firms’ dyadic business proximity to analyze M&A network in the high-tech industry. Specifically, our method analyzes the unstructured texts that describe firms’ businesses using latent Dirichlet allocation (LDA) topic modeling, and constructs a novel business proximity measure based on the output. Using CrunchBase data including 24,382 high-tech companies and 1,689 M&A transactions, we empirically validate our business proximity measure in the context of industry intelligence and show the measure’s effectiveness in an application of M&A network analysis. Based on the research, we build a cloud-based information system to facilitate competitive intelligence on the high-tech industry.

Second, we analyze mobile app matching for cross promotion network in mobile app markets. Cross promotion (CP) is a new app promotion framework, in which a mobile app is promoted to the users of another app. Using IGAWorks data covering 1,011 CP campaigns, 325 apps, and 301,183 users, we evaluate the effectiveness of CP campaigns in comparison with existing ad channels such as mobile display ads. While CP campaigns, on average, are still suboptimal as compared with display ads, we find evidence that a careful matching of mobile apps can significantly improve the effectiveness of CP campaigns. Our empirical results show that app similarity, measured by LDA from apps’ text descriptions, is a significant factor that increases the user engagement in CP campaigns. With this observation, we propose an app matching mechanism for the CP network to improve the ad effectiveness.

Third, we study friendship network formation in a location-based social network. We build a structural model of social link creation that incorporates individual characteristics and pairwise user similarities. Specifically, we define four user proximity measures from biography, geography, mobility, and short messages (i.e., tweets). To construct proximity from unstructured text information, we build LDA topic models of user biography texts and tweets. Using Gowalla data with 385,306 users, three million locations, and 35 million check-in records, we empirically estimate the structural model to find evidence on the homophily effect in network formation.

Mobile Video Delivery via Human Movement (SECON 2013)

Lee, G. M., Rallapalli, S., Dong, W., Chen, Y., Qiu, L., and Zhang, Y. (2013). Mobile Video Delivery via Human Movement. In Proceedings of IEEE Conference on Sensor, Mesh, and Ad Hoc Communications and Networks (SECON 2013), New Orleans, Louisiana.

  • SECON is a premier conference in the networking area (h-index: 22)

This paper proposes VideoFountain, a novel service that deploys kiosks at popular venues to store and transmit digital media to users’ personal devices using Wi-Fi access points, which may not have Internet connectivity. We leverage mobile users to deliver content to these kiosks. A key component in this design is an in-depth understanding of user mobility. We gather real mobility traces from two largest location-based social networks (Foursquare and Gowalla) and analyze both macroscopic and microscopic human mobility in different cities. Based on the insights we gain, we study several algorithms to determine the initial placement of content and design routing algorithms to optimize content delivery. We further consider several practical issues, such as how to incentivize users to forward content, how to manage copyrights, how to ensure security, and how to achieve service discovery. We demonstrate the feasibility of VideoFountain using trace-driven simulations.