Papers on AI, Automation, and Robotics

Last update: May 17, 2024

In this post, I am gathering AI, automation, and robotics-related papers in information systems and related disciplines. This is by no means an exhaustive list. I will keep updating this list.

  1. Babina, Tania, Anastassia Fedyk, Alex He, James Hodson (2024) Artificial intelligence, firm growth, and product innovation, Journal of Financial Economics 151.
  2. Eloundou T, Manning S, Mishkin P, Rock D. (2023) GPTs are GPTs: An early look at the labor market impact potential of large language models. arXiv preprint arXiv:2303.10130.
  3. Acemoglu, Daron and Pascual Restrepo (2022) Tasks, Automation, and the Rise in U.S. Wage Inequality, Econometrica, 90(5): 1973-2016,
  4. Park, Jiyong, Jongho Kim (2022) A Data-Driven Exploration of the Race between Human Labor and Machines in the 21st Century, Communications of ACM 65(5):79-87.
  5. Koch, Michael, Manuylov Ilya, Marcel Smolka (2021) Robots and Firms, The Economic Journal 131(638):2553-2584.
  6. Ge, Ruyi, Zhiqiang (Eric) Zheng, Xuan Tian, Li Liao (2021) Human–Robot Interaction: When Investors Adjust the Usage of Robo-Advisors in Peer-to-Peer Lending. Information Systems Research 32(3):774-785.
  7. Jain, Hemant, Balaji Padmanabhan, Paul A. Pavlou, T. S. Raghu (2021) Editorial for the Special Section on Humans, Algorithms, and Augmented Intelligence: The Future of Work, Organizations, and Society. Information Systems Research 32(3):675-687.
  8. Berente, Nicholas, Gu, Bin, Recker, Jan, Santhanam, Radhika. (2021) Special Issue Editor’s Comments: Managing Artificial Intelligence. MIS Quarterly (45: 3) pp. 1433-1450.
  9. Dixon, Jay, Bryan Hong, Lynn Wu (2021) The Robot Revolution: Managerial and Employment Consequences for Firms. Management Science 67(9):5586-5605.
  10. Schanke, Scott, Gordon Burtch, Gautam Ray (2021) Estimating the Impact of “Humanizing” Customer Service Chatbots. Information Systems Research 32(3):736-751.
  11. Park, H., Jiang, S., Lee, O. D., Chang, Y. (2021) Exploring the Attractiveness of Service Robots in the Hospitality Industry: Analysis of Online Reviews. Information Systems Frontier
  12. Graetz, G., Michaels, G. 2018. Robots at work. Review of Economics and Statistics (100:5), pp. 753-768.
  13. Luo, Xueming, Siliang Tong, Zheng Fang, Zhe Qu (2019) Frontiers: Machines vs. Humans: The Impact of Artificial Intelligence Chatbot Disclosure on Customer Purchases. Marketing Science 38(6):937-947.