Category Archives: Practicum Resources

Placement Process

This video answers some of the most frequently asked questions about your pharmacy practicum and the OEE placement process.

Video Timestamps:
o Where can I be placed? 1:26
o How does the preference process work? 1:55
o What if I have an ongoing disability or special consideration? 4:32
o Can I make changes to my practicum? 5:36
o Am I going to be paid? 6:08

Transcript:
Hello, my name is Dr. Tablet, but you can call me Tab. In this video I’ll be giving you a crash course on the practicum placement process. I’m happy to answer all of your questions like: Where will I be placed? How does the preference process work? What if I have an ongoing disability or special consideration? Can I make changes to my practicum? Am I going to be paid? There’s so much to think about so let’s dive right in.Based on your current year level and corresponding practicum course, you’ll get a chance to learn and practice in a number of settings including: community pharmacies, hospitals, primary care settings, long term care facilities, government agencies, academic institutions, non-profit organizations and more.
The only sites you won’t be placed at are community pharmacies where you’ve completed previous practicums or sites where there is a conflict of interest. For example, you won’t be placed at a site owned or managed by a relative or friend. Also, you won’t be placed at a pharmacy where you have been employed in the past, are currently employed, or have an arrangement for future employment. This is to avoid any potential bias during the assessment of your practicum activities and to ensure that the student-practice educator relationship is upheld. It is your responsibility to disclose any possible conflict of interest to the Office of Experiential Education, also known as the OEE.Now that we’ve discussed conflict of interest, the first thing most students want to know is where they can be placed. The short answer is ANYWHERE IN B.C. This is your chance to explore different areas of practice across the province so I would encourage all of you to embrace these opportunities and don’t be afraid to step out of your comfort zone. Here’s a handy toolbox with some resources that might be helpful. You can also enter your preferences for your placement and Evalue will take them into consideration.That brings us to the question that students are always asking me. How does the preference process work? With hundreds of sites across B.C. and almost a thousand students to place, the goal is to take your preferences into consideration while also making the matching process as fair as possible. This can be complicated as the OEE is accountable to their stakeholders and must support the needs of practice educators. They volunteer their time to enrich the educational experience for students. Placements are subject to site and practice educator availability so, unfortunately, placement preferences cannot be guaranteed. A placement software, called E*Value, is used to match students with practicum sites. Depending on your practicum course, E*Value will give you the option to input your preferences for things such as time block, geographic location, practice setting, or community partner.Here’s the secret to our software’s algorithm works. It is a common misconception that your preferences are entered into a lottery system, where each student is randomly assigned a number and the one with the first selection gets their first choice. Then the next randomly selected student receives their highest choice so long as it is still available. This lottery system yields some very happy students and some very unhappy ones. Our software does not use this system as it only allows a few students receive their top choices. Instead, we analyze all student preferences simultaneously to optimize the match for everyone. This way, every student’s preference is taken into account, every student is treated equally and there really is no “luck of the draw”.In case you were wondering. Roughly 75-80% of each class gets placed within their top 5 geographic zones! That’s pretty good if you ask me.Now for some important tips about entering your preferences:1. Make sure that each of your preferences is unique, if you duplicate a choice, the system will ignore it!2. You can change your preferences as many times as you like before the deadline. No preferences can be entered once the deadline has passed

3. You are not at any advantage if you enter preferences before other students.

4. Entering preferences is NOT REQUIRED. If you leave the form blank, the system will assume you don’t have any preference and place you accordingly. That being said if you only enter 5 preferences and leave the rest of the form blank, E*value will treat it as if you have no preferences in the remaining blank spots and if it is not able to match you with any of your top 5 choices, you’ll be placed anywhere there is an available site.

5. Finally, once you have saved your preferences, you will see a “preferences saved” message. Make sure to save a screen shot of this as proof.

Does anyone have any questions?
Student: “Umm… Dr. Tablet? What if I have a situation that requires me to be in a specific area?”
Dr. Tab: “That’s a great question!”
If you have a situation like an ongoing medical condition or disability that impacts your learning, please register with UBC Centre for Accessibility as soon as possible so that the OEE can make appropriate arrangements. If you have a special consideration such as caring for a young child, please let us know. Students registered with UBC Centre for Accessibility and those who have applied for special consideration SHOULD also enter their preferences on E*value.

After entering your preferences, you’ll have to wait patiently for the results to be released. You may be wondering why it takes so long to release the schedule. As I mentioned before, placements depend on the availability of sites, practice educators, and community partners. I just want to take a moment to emphasize the sheer volume of practice sites and practicums we’re talking about here. The OEE needs to enter the availability of over 800 practice sites, ensure there are no conflicting schedules for each and every required practicum course, optimize placements based on all students’ preferences and manage special cases as needed. To be fair to all students, placement schedules are not released until every student has been placed.
Student: “Can I make changes to my practicum?”
Unfortunately, once you’ve received your practicum schedule, you won’t be able to request any changes due to the sheer complexity of the placement process. While changes to your practicum site cannot be requested, unforeseen circumstances such as natural disasters, and changes in site or practice educator availability may require some practicums to be changed. In these circumstances, the OEE will contact you directly with more information.
To avoid conflicts, please wait to receive your schedule before making travel plans.
Student: “Am I going to get paid?”
The short answer to this popular question is no. I’m sorry. I didn’t want to be the one to give you this news. In accordance with the Practice Education Guidelines for BC Remuneration and Reimbursement…
Students shall not receive any remuneration for their practicum experiences. Students are responsible for all transportation, housing, food, and any other personal expenses associated with their practicums. For me, I try to think of it as an investment in our futures.

You might feel better knowing we’re not the only ones. Your practicum is like a rite of passage in the healthcare field. Completion of an unpaid experiential practicum is a requirement for many health disciplines including medicine, nursing, and dentistry. Although travelling for practicum is a great adventure, I understand that traversing the province brings about its own set of challenges. Some of you have already started thinking about the logistics: money, transportation, housing, being apart from friends and family. I know it can be challenging at times but you’re not alone. The rest of team from the office of experiential education, or the OEE are here to support you.
I hope you found this video helpful.
Thanks for watching. I’m Dr. Tablet and I hope you have a fanTABulous practicum!

Acknowledgements:
We would like to thank Alyssa Low (Undergraduate Student) for helping to create this video and Garrett Tang (Undergraduate Student) for designing original images (e.g. Dr. Tablet).

Professionalism (Part 2)

This 3-part video series covers professionalism standards for pharmacy students.

Part 1: Confidentiality
Part 2: Accountability, Honesty and Integrity, Appropriate Attire and Appearance, and Punctuality
Part 3: Practice Scenario

Video Timestamps:
o Accountability 0:16
o Honesty and Integrity 1:46
o Appropriate Attire and Appearance 2:20
o Punctuality 3:36

Transcript:
Hello, my name is Dr. Tablet, but you can just call me Tab. This is part 2 of our 3-part video series on professionalism. In this video, I’ll be talking about accountability, honesty and integrity, appropriate attire and appearance, and punctuality.Accountability is being responsible for your decisions and actions. For example, you are accountable for the health information you give to patients. If you tell a patient it is safe to take alcohol with their medication, you are responsible for making sure that information is correct. A common pitfall for students is trying to do tasks they are not completely familiar with in order to live up to what they think is expected of them. Being on practicum is when students begin to recognize how much they don’t know. It’s okay say you’re unsure as this is part of the learning experience.While learning involves stepping out of your comfort zone, it is important that you have a firm grasp on what you know and what you don’t know. Being accountable for your actions involves acknowledging when you are unsure of something and then working to gain the knowledge needed to ensure that the task is completed correctly. Remember, before providing any medical advice to patients, it must be reviewed by your practice educator. Being accountable also means taking responsibility when you have made a mistake. Imagine you were supposed to call a patient back by the end of the day, but for some reason, you did not, and your practice educator asks what happened.Which of the following responses demonstrates accountability?
a) I forgot but the phone call wasn’t really necessary.
b) Another student was talking to the patient too and I thought they were going to do it
c) I’m sorry I didn’t get a chance to call yet. I’ll call them now since I realize it’s a time sensitive matter.

Option C is the best response as you apologized, took ownership for what happened and took steps to resolve it.

Next let’s talk about integrity.

Integrity means acting honestly and with strong moral principles. This could mean being on task even when no one is watching, submitting original work with proper referencing, disclosing any real, potential, or perceived conflicts of interest, and being proactive in acknowledging and rectifying errors, including lapses in professionalism. For example, imagine you overlooked discussing a drug interaction with a patient. The right thing to do in this situation is to call the patient as soon as possible and let them know that you forgot to tell them about something.

First impressions are important and so it makes sense for us to talk about attire and appearance for your upcoming practicum.

Your appearance is an important part of your professional identity. From a patient’s perspective, your appearance speaks to your ability to provide quality care. Patients are observant and may form an opinion of you based on your appearance. Patients will even notice minor details like pen stains on your lab coat, or even a wrinkled shirt. They may not tell you directly but might be less willing to trust you based on what they see on the outside.

Take a look at these two students. Which one looks more approachable? Knowledgeable? How about Trustworthy? This is why it’s so important for students to present themselves professionally in appearance as well as in all other areas. Remember, while you are on practicum, you are representing the Faculty and UBC. Make sure to double check with your practice site to find out what their dress code is as the dress code policy may differ from site to site. Here are some examples of appropriate attire (see examples on screen). And make sure to wear your name badge with the title student pharmacist. Your practice site will usually require you to wear a short, clean, and pressed white lab coat. Remember to introduce yourself as a student and do not misrepresent yourself.

The last thing on our list is punctuality.

It is important for you to be on time for all practicum activities. This means arriving early to ensure you are ready to work at your scheduled shift time, returning from your breaks on time, and remaining at the practice site for all scheduled hours. Being punctual also applies to completing and submitting all assignments on time.

Thanks for watching Part 2 of the professionalism video series. Please watch Part 3 where you’ll have the chance to apply what you’ve learned. I’m Dr. Tablet and I hope you have a fanTABulous practicum!

Acknowledgements:  We would like to thank Alyssa Low (Undergraduate Student) for helping to create this video and Garrett Tang (Undergraduate Student) for designing original images (e.g. Dr. Tablet).

Professionalism (Part 3)

This 3-part video series covers professionalism standards for pharmacy students.

Part 1: Confidentiality
Part 2: Accountability, Honesty and Integrity, Appropriate Attire and Appearance, and Punctuality
Part 3: Practice Scenario

Transcript:
Hello, my name is Dr. Tablet, but you can just call me Tab. This is the last part of the professionalism video series. In the previous videos, I covered each of the 5 professionalism standards in detail. In this final video, you’ll get a chance to test your knowledge with an example scenario from a student’s point of view and then explore that same scenario through the eyes of a patient.Let’s get started.Tony arrives at the pharmacy at 9am, the specified start time for his shift. He goes to the break room to store his belongings and change into his lab coat. When Tony returns to the pharmacy, there is a patient already waiting. Tony isn’t ready to talk to the patient yet as he always makes a point to say hello to the pharmacy team first. He walks past the patient, takes a sip of coffee, and proceeds to chat with the pharmacy technician. The pharmacy technician notices Tony’s cup and exclaims that he is also a fan of coffee. The two of them start a lively conversation about where to find the best coffee in town.When the patient’s medication is ready, Tony goes to the counter to counsel them. The patient asks if it is safe to use the eyedrop she got last year. She can’t remember the name of it. Tony is unsure but wants to be helpful. He tells her that it is probably safe to use, and she should check the expiry date on the box.Later, the pharmacist receives a call from the patient as she has now identified the active chemical in her eyedrops. The pharmacist tells her she should dispose of it immediately as it is no longer safe to use. The patient wants to know why she is being told something different from earlier that day.

Although Tony may have had good intentions, his actions were perceived poorly by the patient and compromised patient care. Imagine how the patient must have been feeling. Let’s put ourselves in her shoes.

It was a busy day for Carol, she had to drop her kids at school, pick up her medications from the pharmacy and then get to the doctor’s clinic for a pap test. The pharmacy was busy as usual and she watched from the counter as the pharmacy student arrived in casual clothes, walked across the pharmacy and disappeared into the staff room. In a few minutes, he was back out and she tried to get his attention. He seemed to be intentionally ignoring her and took a sip of his coffee as he walked right past her. Maybe he has something important to do, she thought to herself, but he didn’t. The pharmacy student spent the next 5 minutes talking to the technician about coffee!

When Carol finally received her medications, she ran out the door as fast as she could to get to her doctor’s appointment. She didn’t really trust the pharmacy student’s advice about the eyedrops as he seemed unprofessional and probably wasn’t very knowledgeable about her drugs. She found the bottle of eyedrops and called the pharmacist to double check. Although she was appreciative of the advice provided by the pharmacist, she was disappointed by the student’s lack of care and professionalism.

You can see how your appearance, attitude, and behavior as a student can affect your patient’s perception of you. I reflect on my actions on a regular basis to uphold the highest standards of professionalism. Ultimately, I am accountable to my patients, society, my profession and myself.

I hope you found this video helpful. Thanks for watching. I am Dr. Tablet and I hope you have a fanTABulous practicum!

Acknowledgements:  We would like to thank Alyssa Low (Undergraduate Student) for helping to create this video and Garrett Tang (Undergraduate Student) for designing original images (e.g. Dr. Tablet).