http://www.lynda.com/
Lynda.com is a major provider of online training. They offer prepackaged video and interactive tutorials for nearly all of the popular software applications that are used in the design and development environments. This ranges from basic lessons in writing a Word document, to complex and intricate lessons on texture and lighting in 3-D modeling applications.
Face 1: Market Focus
Because Lynda.com has so many resources that cover so many applications, they have a very broad market focus. They mainly differentiate the markets based on pricing and access to their resources. For instance, public schools would most likely invest in a few lessons for the applications that they use, but at a multi-user price point. Higher education and corporations may look at larger site licenses, or they may opt to have the end users purchase only what they need.
Face 2: Types of Offerings
Lynda’s offerings are mainly pre-packaged content, either available online subscription or by purchasing hard copies of the software or videos.
Face 3: Who is the Buyer?
Again, because of the large market focus, there are many types of buyers. Single package licenses are available for individual learners, right up to large corporate site licenses, where all employees have access to all of the available resources on company computers.
Face 4 – Global Markets
As they are produced in English, the main users of Lynda’s resources would be wired Anglophone countries, European countries with language skills, and possibly, thanks to the closed captioning, European countries requiring translation.
Face 5 – Development of the Market
Lynda would fall under the category of “Market Supports Export Oriented Learning Technologies and Substitution of Imports.” It is assumed with this sort of resource that the market is always ready to accept the newest technologies, and that end-users will need training to run them effectively, or more importantly, competitively.
Face 6 – Learning Technology Competing with Other Forms of Learning
Because of its prepackaged nature, the resources that Lynda provides would be a substitute for other forms of learning. These tutorials and videos could be used in addition to other forms of instruction, but there would likely be a lot of redundancy. That being said, these resources may not meet the learning needs of everyone using them, so having a proficient instructor would be important for success, especially in that K-12 environment.

