Discontent: Calling Out Bullshit

Marisa, the narrator and protagonist of Beatriz Serrano’s Discontent (2025) has what anthropologist David Graeber calls a “bullshit job,” which he defines as “a form of employment that is so completely pointless, unnecessary, or pernicious that even the employee cannot justify its existence” (Bullshit Jobs: A Theory 3). In her case, her pointless employment is as a mid-level manager in an advertising agency. In meetings, she comes up with clichés or finds ways to fend off deadlines and decisions–“Let me check a few things” (7)–while she daydreams, scans Twitter (now, of course, X) and doodles tiny penises in her notebook. Later, she will hand off any actual work she has been asked to do to the students she is teaching in a course in “a master’s program at a private university that hired me thanks to the English diploma I listed on LinkedIn” (10), passing off the task as an assignment for academic credit. 

Her students at least are still eager and enthusiasm. Marisa is long past jaded: “I’ve been doing the same thing for eight years, and I know it doesn’t help anyone. I know the world would be a better place if jobs like mine didn’t exist” (8). She once wanted to be an artist or a curator–she studied Art History at university, and still likes to tour the Prado when she takes one of her many midday breaks, playing hooky while still on the agency’s clock. She originally took her job as a temporary thing, staying on in the wake of the 2008 financial crisis because “the advertising world seemed safer and more reliable than the hypothetical and increasingly distant world of art. I guess I made the wrong decision. Or maybe, between the possibility of being happier and buying more things, I chose to buy more things” (17). After all, she has bills to pay. And it is nice to be able to take off at short notice for a week or two to the Canary Islands. Any residual anxiety can be dealt with by popping Lorezapam (Ativan) a few times a day.

Indeed, her life is hardly all dismal. She has enough money, few commitments (no children or partner, but a guy in her building is a regular “friend with benefits”), stable employment, and sufficient distance from the demands of her employment that she is happy to see it as a performance or a game: “Work is just a role you play and I’ve mastered it perfectly. [. . .] I know what to say to make the time flow faster, without actually doing anything, until I can go home at six” (6). She may well be alienated, but she knows it (no illusions), and she is not exactly mining coal or being sent up chimneys. She does not really care whether her agency does well or otherwise, and she knows how to keep up the pretense that she is contributing willingly and productively to whatever success it may have.

The worst she has to endure is the vacuous small talk and naïve sloganeering of her colleagues (“teamwork makes the dream work” [25]). And she has at least one co-worker, Rita, who thinks much the same as herself, and they can entertain themselves by rolling eyes at each other during meetings. At the end of the day, rather than feeling downtrodden or oppressed, Marisa feels that she has “tricked capitalism for one more day” (27). After all, Capital has hardly appropriated much if any of her labor power. And what would she be doing otherwise? She spends most of her spare time (and much of her “work” time, too) watching YouTube videos.

She does recognize, however, that this is a game that is not without victims, even if she is not one herself. She indulges in a measure of hypocrisy that we might call post-post-feminist. She has, after all, (she tells us) read her way through the feminist canon: “Simone de Beauvoir, Betty Friedan, Virginia Woolf, Kate Millett, Silvia Federici, Angela Davis, Judith Butler, Virginie Despentes. None of that matters” (29). Not only does she still shave her legs and buy expensive face cream, she is called in to shield her company from accusations of sexism, such as when she helps come up with a “sorry not sorry” apology for an ill-advised tweet made by a freelancer on their social media team. She has “been branded the office feminist who needs to be consulted on all gender-equity issues. I’m a token; what I read outside of work and the fundamental beliefs I fight for when I’m not too tired are used by the company to improve their image” (29). “A part of me is disgusted,” she admits, “like I’m betraying my gender” (61).

But (bull)shit gets a bit more real when Rita, who is if anything even more “discontent” than Marisa, stops coming in to work and is found to have died, perhaps by suicide. No longer is Marisa simply “betraying” an abstract concept such as “gender.” Now perhaps a real, flesh and blood person–although hardly a “friend,” as she realizes how little she knows of Rita’s life outside of work–has literalized the daily “dehuman[ization]” (49) that Marisa otherwise keeps at bay through humor and irony. It is a struggle to admit to herself that perhaps humor is not enough, and that maybe she is not “trick[ing] capitalism.” It is almost unimaginable that she might admit this to anyone else, though she fantasizes about telling her mother: 

Mom, I don’t think I’m doing OK. I don’t think anyone is entirely OK, but I think I’m a little worse than the rest. I don’t think I’m as bad as a girl I knew, named Rita, who I never told you about, but who I think killed herself. Or maybe she didn’t. Goes to show you how well I knew her. Mom, I want to escape, I don’t want to be here, I don’t want to live this life. (129–30)

Discontent could, then, be written as tragedy, but though it definitely makes some serious points and lets off some shrewd and cutting barbs, for the most part it is cast as comedy (it is indeed often very funny), and ultimately as farce. It culminates with a company retreat, which is of course the very epitome and culmination of corporate ridiculousness (as also in the magnificent recent TV show Jury Duty Presents: Company Retreat). Here, much bitter fun is made of the fact that Marisa’s boss wants her to help him find a speaker who would be “maybe a woman who can empower other women, but also men.” She considers what to answer:

I think about talks on the wage gap, on why women leave their careers to take care of their children, or on the mental burden of housework. I think about talks on destroying gender, sex, the patriarchy. I think about talks on sexism in the workplace, on the need for better applied policies on equality or on companies’ lack of real commitment to equity. I know that’s not what Ramón is looking for. (61)

In the end, Marisa herself speaks at the retreat, but rather than making the broad social commentary that she briefly envisages for the occasion, instead (spoiler alert) she takes the occasion as an excuse to spike her colleagues’ drinks with MDMA (Molly, Ecstasy). This is all very funny (it briefly reminded me of novels such as Kingsley Amis’s classic satire, Lucky Jim), not least the brief coda to this event which consists of a series of emails around the ensuing “internal investigation team-building retreat” (155), all of which are interspersed with Marisa’s automatic out-of-office reply, as she herself has blithely jetted off to Fuerteventura. But it is not exactly a critique. After all, isn’t the point that her colleagues (and maybe also the people who buy the wares that they all hawk) are already basically drugged, pictured here as zombies enthusiastically embracing the banal rewards of consumer capitalism?

But I guess the idea is that sobriety–or the cynicism and even feminist-informed self-knowledge that Marisa, for instance, instantiates–is no alibi. Surely, most of us do already know that work is shit; Marisa is far less of an outlier than she seems to think she is. We can be knowingly complicit or unknowingly so. Either way, simply knowing (however much disillusion and discontent go with it) is not enough.